Local Market Sales and Service Manager

firstrand; Rustenburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading financial institution is seeking a Local Market Sales and Service Manager in Rustenburg. The role involves managing sales across branches, enhancing customer engagement, and driving revenue growth through strategic initiatives. Candidates should have a strong background in sales management and a proven ability to meet targets.

Qualifications

• Experience in managing sales teams and driving customer engagement.
• Proven track record in achieving sales targets.
• Ability to develop and implement strategic initiatives.

Responsibilities

• Manage end-to-end sales within Hub and Spoke branches.
• Drive customer journey and compile progress reports.
• Develop strategies for revenue growth and customer base expansion.

Skills

Sales Management

Customer Engagement

Revenue Growth

Digital Enablement Strategy

Job description

Local Market Sales and Service Manager page is loaded

Local Market Sales and Service Manager

Apply locations: Rustenburg
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: May 26, 2025 (5 days left to apply)
Job requisition id: R34211

Job Description

To manage and be accountable for the end-to-end sales within the Hub branches and the Spoke branches.

To focus on Sales Management, Micro Market Management, and Customer Engagement.

• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Drive the broader customer journey across the Node through effective customer interaction within the branches in the Node.
• Compile reports that track progress and guide business decisions.
• Identify opportunities to expand the customer base with potentially profitable customers through planning and coordinating Local Market Ecosystem Proactive Sales Initiatives (staffing solutions and external sales) with the acquisition team.
• Develop and implement a digital enablement strategy and embrace all related future sales pilots and rollouts (e.g., Apex | BRM, AOP | Assistance on Platform, Everything on App, Apollo).
• Champion sales in the local market.
• Champion campaigns to ensure their success and execution.
• Ensure development and continuous improvement of operational processes.
• Manage risks in your area of responsibility.
• Manage team performance to achieve business objectives.
• Develop, encourage, and nurture collaborative relationships across areas of specialization.
• Build working relationships across teams and functions to enhance work delivery, collaboration, and innovation.
• Create solutions to meet customer demands, delivering internal and external customer service excellence through adherence to quality service standards.

Job Details

Please note that applications will not be accepted after 26/05/25. Kindly submit your application before the closing date.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can voluntarily disclose their disability information, which will be kept confidential unless required by law.