life sales consultant

Old Mutual Life Assurance Company (SA) Ltd; South Africa; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial services organization is seeking a dedicated sales representative to provide quality service through incoming and outgoing sales calls. The role requires guiding customers through product offerings and ensuring high-quality interaction, thus contributing to the company's growth. Applicants are expected to demonstrate effective communication and customer focus.

Responsibilities

• Handle incoming and outgoing sales calls according to schedules.
• Guide customers through product offerings and pricing.
• Provide accurate quotations to customers.
• Manage all allocated leads and sell according to daily targets.

Skills

Effective Communication

Customer Focus

Decision Quality

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Planning and Alignment

Tech Savviness

Job description

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

To provide quality sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.

Key Responsibilities

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns, and targets.
• Guide customers telephonically through the product offerings, pricing, terms, and conditions.
• Provide accurate and efficient quotations to customers.
• Maintain lead-to-sale, lead-to-quote, and quote-to-sale ratios as per targets.
• Work shifts as scheduled.
• Manage all allocated leads and sell according to daily targets.
• Maintain a 90% QA average on all calls.
• Accurately capture customer data and finalize calls at the point of contact where possible.
• Send accurate policy documents to customers within mandated timeframes.
• Deal professionally with all customers, adhering to business culture, products, and quality standards.
• Manage time and workload effectively to meet deadlines and targets.
• Demonstrate comprehensive knowledge of business product offerings, campaigns, rules, and conditions to recommend appropriate solutions.

Skills and Competencies

• Effective Communication
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Planning and Alignment
• Tech Savviness

Education

Not specified

Closing Date

10 August 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

About Us

Old Mutual is a premier African financial services organization offering a broad spectrum of financial solutions to retail and corporate customers across 14 countries. Our lines of business include Life and Savings, Property and Casualty, Asset Management, and Banking and Lending. We are committed to our purpose of Championing Mutually Positive Futures Every Day, believing that a great customer experience is rooted in a great employee experience.