Life & Disability Underwriter — AI-Enabled Expert

PPS; Johannesburg; On-site; ZAR 500,000 - 900,000; Full time

Job summary

PPS in Johannesburg is seeking an Intermediate Underwriter to underwrite life, disability, critical illness, sickness and permanent incapacity cover within delegated authority. You will take end-to-end ownership of cases and discuss decisions with advisers in a professional, service-oriented manner.

The role emphasises accurate risk assessment, adherence to SLA, and the use of approved AI-enabled underwriting and workflow tools to support decision making, audits and continuous improvement across

Qualifications

• Medical diploma (NQF 6) or equivalent required.
• Medical degree would be preferred.
• 3+ years underwriting experience in long-term insurance.
• 3+ years insurance industry experience.
• Fluent in English (written and verbal).
• Proficient with MS Outlook, Excel and Word.

Responsibilities

• Underwrite life, disability, critical illness, sickness and permanent incapacity cover within delegated authority.
• Take end-to-end ownership of cases, meeting SLA and quality standards.
• Assess medical, financial and other evidence and document clear decision rationales.
• Communicate decisions and requirements to advisers.
• Manage queues, priorities and escalation of delays.
• Apply underwriting standards and guidelines consistently.
• Participate in QA, audits and improvement projects.

Skills

Medical knowledge

Life assurance knowledge

English fluency (written and verbal)

MS Outlook

Excel

Word

Independent and collaborative

Deadline/target driven

Analytical thinking

AI-enabled underwriting tools

Underwriting initiative

Interpersonal skills

Resilience

Education

Medical diploma (NQF 6) or equivalent

Medical degree

Job description

PPS in Johannesburg is seeking an Intermediate Underwriter to underwrite life, disability, critical illness, sickness and permanent incapacity cover within delegated authority. You will take end-to-end ownership of cases and discuss decisions with advisers in a professional, service-oriented manner.

The role emphasises accurate risk assessment, adherence to SLA, and the use of approved AI-enabled underwriting and workflow tools to support decision making, audits and continuous improvement across