Librarian, Information Services - Research Support

Wits University; Johannesburg; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Wits University in Johannesburg seeks a capable information services officer to support academic projects through search services and resource management. You will issue, renew, and promote library resources while maintaining client records and helping users access information efficiently.

The role emphasizes assisting with basic queries, training users on library tools, and collaborating with the Library Management Team to improve services. LIASA registration is recommended.

Qualifications

• Minimum requirements include a B.Bibl or B.Inf, or a Bachelor’s with a Postgraduate Diploma in LIS and 3+ years of relevant academic library experience.
• An Honours degree in LIS with 3+ years in an academic or research library is desirable.

Responsibilities

• Provide information search services to Library clients supporting academic projects.
• Issue, return and renew information resources.
• Promote awareness of information resources to users.
• Deliver basic search results, determine information needs, and refer as appropriate.
• Maintain library client records and relationships with users via in-person or digital channels.
• Educate clients on infrastructure and technology innovations and promote self-sufficiency.
• Provide access to information resources and assist with less complex queries.
• Create and promote awareness of library resources and services.
• Process monthly claims for student assistants.
• Perform other duties as requested by Library Management Team.

Skills

Communication

Teamwork

Literature search

Reporting

Tech troubleshooting

Information management

Critical thinking

Conflict management

Training

Education

B.Bibl/B.Inf

Bachelor+PGDip LIS

Honours in LIS (preferred)

Job description

Wits University in Johannesburg seeks a capable information services officer to support academic projects through search services and resource management. You will issue, renew, and promote library resources while maintaining client records and helping users access information efficiently.

The role emphasizes assisting with basic queries, training users on library tools, and collaborating with the Library Management Team to improve services. LIASA registration is recommended.