LEGO Sales Assistant - Gateway

The Great Yellow Brick; Durban; On-site; ZAR 50,000 - 70,000; Full time

Job summary

A leading retail store in Durban, South Africa, is hiring a Sales Assistant. This role involves creating a warm and engaging environment for LEGO® fans, maintaining store excellence, and managing cash register operations. Ideal candidates should have strong communication skills, a vibrant personality, and some experience in fast-paced retail. The position offers a unique opportunity to work in a creative environment that values play and fun while delivering exceptional customer service.

Qualifications

• You should be a creative problem-solver who loves working with people.
• Experience in a fast-paced retail environment is a major plus.
• You must be comfortable working with children.

Responsibilities

• Greet every guest with warmth and professionalism.
• Maintain a clean, safe, and visually stunning store.
• Master the cash register and stockroom operations.
• Deliver retail experiences built on LEGO® values.

Skills

Strong communication skills

Team collaboration

Outgoing personality

Technical proficiency in POS systems

Tools

POS systems

Excel

Word

Job description

Are you ready to deliver inspirational retail experiences to LEGO® fans of all ages?

Join our LEGO® Certified Store team as Sales Assistant and help us create a vibrant, interactive world for our builders. We are looking for energetic, enthusiastic individuals who are passionate about play and ready to provide a "signature experience" in every customer interaction.

The Mission: Exceed Expectations

As a Sales Assistant, you aren’t just selling bricks; you’re building memories. Your day-to-day will include:

• Creating Connections: Greet every guest with warmth and professionalism, ensuring a gracious and engaging environment from the moment they walk in.
• Store Excellence: Maintain a clean, safe, and visually stunning store. You’ll execute LEGO® visual standards and keep our displays looking sharp and inspiring.
• Operational Precision: Master the cash register and stockroom operations. From receiving merchandise to monitoring stock levels and safety standards, you’ll keep the "engine room" running smoothly.
• Embodying the Brand: Deliver retail experiences built on the core LEGO® values of creativity, imagination, and fun.

What We’re Looking For

To succeed in this role, you should be a creative problem-solver who loves working with people. We’re looking for:

• The Personality: Outgoing, confident, and genuinely enthusiastic about the LEGO® brand.
• The Skills: Strong communication skills and the ability to thrive in a collaborative team environment.
• Technical Savvy: Proficiency in POS systems, Excel, and Word.
• Experience: A proven track record in a fast‑paced retail environment is a major plus!
• The Essentials: You must be comfortable working with children, have reliable transport, and be fully prepared for the dynamic hours of the retail world.

Why Join Us?

The LEGO® Group is a family‑owned international business, and our collaboration with them shapes everything we do. You’ll be part of a uniquely creative organisation that gives you the freedom to make a real impact while having fun. We strive to foster relationships that transcend generations, making every visit as timeless as the products we sell.