Legal Technology Enablement Specialist

Optimized People; Sandton; On-site; ZAR 350,000 - 500,000; Full time

Job summary

Optimized People in Sandton is seeking a Legal Technology Specialist to enhance how our lawyers use information technology, helping them work more efficiently and support clients across our regional offices. You will engage with multiple countries, including a key liaison role for the Casablanca office, and handle IT-related requests to improve service delivery.

You will assist with onboarding, IT inductions, and high-profile incident support, while coordinating stock, supplier management, and

Qualifications

• Confident and approachable.
• Ability to build relationships to influence and shape outcomes.
• Communicate with passion and enthusiasm at all levels.
• Adaptable and reliable.
• Demonstrate innovation, flexibility and alternative thinking.
• Be proactive in your approach.
• A keen interest in technology and its application in Legal IT.

Responsibilities

• Assisting in making our lawyers effective in the use of technology which will help them to improve efficiencies and support their clients;
• Assist with client pitches : helping lawyers explore the use of different technology and the tools that are available;
• Assist with clients working in our offices in both meeting rooms and secondment roles;
• Mobile working - supporting staff and partners in how to utilise our mobile technology whilst working remotely;
• Increase the knowledge of and work alongside business support functions to ensure that they take advantage of all IT services available, both for the teams and in how they service internal customers;
• Represent lawyers interest back into IT through your manager at monthly and quarterly intervals;
• Support the on-boarding of new starters by being involved in the IT induction and taking responsibility to ensure every new starter is familiar with our systems and software;
• Assist technical teams with IT support of high profile incidents;
• Assist the regional IT team in management of stock levels;
• Supplier management of equipment and services for Johannesburg;
• Be a key primary contact on behalf of the team for the Casablanca office;
• Prioritising workload through use of the ticket management system;
• Manage your personal development plan to ensure you have an up-to-date skillset. Look for every opportunity to expand your skills.

Job description

Optimized People in Sandton is seeking a Legal Technology Specialist to enhance how our lawyers use information technology, helping them work more efficiently and support clients across our regional offices. You will engage with multiple countries, including a key liaison role for the Casablanca office, and handle IT-related requests to improve service delivery.

You will assist with onboarding, IT inductions, and high-profile incident support, while coordinating stock, supplier management, and