Learning Experience Designer: Specialist

Findojobs South Africa; Gauteng; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A prominent recruitment platform in South Africa is seeking an experienced Learning Designer. This role involves analysing learning materials, designing effective programmes, and collaborating with various stakeholders to develop comprehensive learning strategies. The ideal candidate has at least 6 years of experience in learning design, especially in the public sector or professional services. This position offers an opportunity to enhance learning experiences through innovative solutions.

Qualifications

• Bachelor's degree in Education, Instructional Design, or related fields.
• Post-graduate qualification in Education or Instructional Design is an advantage.
• Minimum of 6 years of experience in learning design, 3 years focused on learning objectives aligned with goals.

Responsibilities

• Analyse learning material to ensure it's updated and user-friendly.
• Design programmes and structures for effective learning.
• Collaborate with stakeholders to develop learning strategies.

Skills

Learning Material Analysis

Curriculum Design

Data Analytics

Stakeholder Management

E-learning Development

Education

Bachelor's degree in Education or Instructional Design

Post-graduate qualification in Education or Instructional Design

Tools

Learning Management Systems (LMS)

Articulate Storyline

Canvas

Studio

Job description

Responsibilities

Analyse Learning Material

• Analyse learning material to ensure that it is updated and user friendly.
• Work with Subject Matter Experts, training officers, and learning and development professionals to identify gaps in learning material and make necessary changes.
• Analyse the learning aims of programmes and design solutions (classroom, technology, and blended) that align with these.
• Conduct needs analyses, including assessing learning needs, audience, and placement.
• Collaborate with the learning and development specialist to prepare for and conduct workshops.
• Incorporate workshop findings into programme and curriculum design.
• Design programmes, including formulating high-level solution outcomes, curriculum structure, delivery design, and programme evaluation.
• Analyse and select appropriate technologies for use.
• Organise and place content for effective learning, grounded in learning theory and design principles.

Curriculum Design and Content Development

• In respect of Needs Assessment: Collaborate with stakeholders to identify and assess learning needs, goals, and objectives.
• Analyse data and feedback to determine the gap between current and desired knowledge or skills.
• In respect of Learning Strategy Development: Create comprehensive learning strategies tailored to the target audience and learning objectives.
• Select appropriate learning methods, tools, and technologies to facilitate effective learning experiences.
• Design structured learning paths or curricula to ensure a cohesive and progressive learning journey.
• In respect of Curriculum Design: Develop instructional materials, including courses, modules, and learning resources.
• Define learning objectives, outcomes, and assessments to measure learner progress.
• Ensure alignment with industry standards, best practices, and relevant learning theories.
• In respect of Technology Integration: Utilise e-learning platforms, Learning Management Systems (LMS), and other educational technologies to enhance the learning experience.
• Incorporate multimedia elements, gamification, and interactive content to engage learners.
• In respect of Content Creation and Curation: Generate or curate learning materials, including text, video, and interactive content.
• Keep content up-to-date and relevant by monitoring industry trends and feedback.
• In respect of Evaluation and Improvement: Implement assessment methods to measure the effectiveness of learning strategies.
• Continuously analyse and review learning programmes, adjusting and improving based on feedback and data.
• In respect of Learning Support: Provide guidance and support to learners, instructors, or facilitators.
• Foster a positive learning environment and assist learners when they encounter challenges.
• In respect of Policy Alignment and Compliance: Stay up-to-date with emerging educational trends and technologies.
• Integrate innovative approaches to learning strategy design and stay updated on labour laws, regulations, and industry best practices that impact organizational learning strategies.
• Ensure compliance of learning strategy design practices with relevant laws and policies.
• Develop and update People policies to reflect changes in employment regulations.
• Ensure that any grants or external funding received for learning initiatives are used in accordance with guidelines and regulations.
• Stay informed about emerging learning technologies and evaluate their suitability for improving learning strategies.
• Identify potential risks associated with learning strategy initiatives and develop risk mitigation plans.
• Apply design thinking to understand employee needs and incorporate feedback.
• Implement and monitor subjective experiences of employees regarding learning strategies through processes, systems, and human touchpoints.
• Assist People Partners in understanding and implementing learning strategy designs.
• Maintain detailed records and documentation of learning strategy initiatives and report progress, challenges, and achievements to leadership and stakeholders.
• Develop standard learning templates for online and classroom training.
• Collaborate with learning and development professionals, training officers, and subject matter experts to develop content syllabi, course introductions, learning outcomes, instructional topics/modules, activities, assignments, discussions, presentations, assessments, pre-work, and facilitator notes.
• Migrate traditional classroom content to the learning management system.
• Develop innovative ideas for e-learning and translate these into digital solutions (digitalisation, blended learning, etc.).
• Create and formulate learning objectives and programme content outlines, including flow and structure.
• Conduct content gap analyses to identify areas needing more content or explanation.

Data Literacy and Digital Agility

• Collect and analyse data related to learner performance, engagement, and progress in digital environments.
• Use data analytics tools to derive insights, identify patterns, and make data-driven decisions to enhance learning strategies.
• Implement learning analytics systems to measure programme effectiveness.
• Monitor KPIs such as completion rates, assessment scores, and time spent on activities.
• Utilise data to create personalised learning experiences, adapting content and assessments to individual needs.
• Implement recommendation engines to suggest relevant resources based on learner profiles.
• Conduct A/B tests to compare impacts of different instructional designs or content formats.
• Use results to refine digital learning components.
• Manage Learning Management Systems (LMS) to organise and deliver digital content.
• Customise LMS settings to align with learning goals.
• Ensure digital content is up-to-date, accessible, and appropriately tagged.
• Incorporate gamification, simulations, and interactive scenarios to boost engagement.
• Create immersive learning experiences using digital tools and platforms.
• Optimise content for mobile access across various devices.
• Explore mobile learning apps and responsive designs for seamless access.
• Design intuitive user interfaces for digital content.
• Conduct usability testing to improve user interfaces.
• Prepare reports for management on progress, challenges, and recommendations.
• Maintain communication with stakeholders to gather feedback and insights.
• Leverage technology to enhance the People function and prepare the organisation for digital adoption.

Stakeholder Management

• Collaborate with subject matter experts, instructional designers, and stakeholders to ensure quality learning materials and programmes.
• Work with People teams, BULs, and leadership to align strategies with organisational objectives.
• Create reports and visualisations to communicate impact and outcomes.
• Clarify and define clear, measurable learning goals with stakeholders.
• Partner with training teams to ensure smooth programme execution.
• Engage employees at all levels to understand their career goals.
• Communicate development opportunities and promote internal mobility.
• Collaborate with external consultants to bring specialised knowledge.
• Align talent development strategies with organisational vision.
• Provide regular updates on learning initiatives.
• Identify stakeholders and develop engagement strategies.
• Build relationships with influential stakeholders and secure support.
• Share insights and data to support decision-making.
• Implement initiatives to foster a positive work culture.
• Manage relationships with external stakeholders.

Develop Learning Technology

• Develop and deploy e-learning across platforms like Studio, Canvas, Articulate Storyline.
• Guide teams and clients on LMS functionalities through training and meetings.
• Collaborate with technology teams to develop new functionalities.
• Research and source the best LMS solutions for client needs.

Learning Experience and Journey

• Define clear learning objectives aligned with experience strategy.
• Articulate user stories and journeys within digital learning environments.
• Identify functional requirements for engaging learning experiences.
• Define content delivery platforms, materials, and support resources.
• Focus on how learners access and engage with content, collaborating with the learning community.
• Partner with the learning team to maintain touchpoints between design and development.
• Ensure learning interventions are well-communicated and effectively rolled out.

Learning Design

• Support the design of innovative learning journeys using best practices.
• Optimize learning journeys for all interventions.
• Design user-friendly interfaces for learning experiences.
• Integrate learning experiences with related systems through collaboration.
• Assess implications of changes and recommend improvements.
• Measure progress of experience design initiatives and address challenges.
• Implement initiatives to ensure positive and effective learning experiences.

Requirements

• Bachelor's degree in Education, Instructional Design, or related fields.
• Post-graduate qualification in Education or Instructional Design (added advantage).
• Minimum of 6 years of experience in learning design, with at least 3 years focused on developing learning objectives aligned with organisational goals.
• Experience leading the design and development of learning programmes, preferably in the public sector or professional services environment (such as auditing).