LEARNING & DEVELOPMENT MANAGER

Econo Foods Pty (Ltd); Bellville; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is on the lookout for a passionate Learning and Development Manager to spearhead the design and execution of impactful learning initiatives. This role is pivotal in enhancing employee growth and organizational performance through innovative training programs and strategic skills development. The ideal candidate will cultivate a vibrant learning culture across various departments, ensuring alignment with the company's vision and values. Join a dynamic team dedicated to continuous improvement and employee engagement, where your contributions will significantly impact the company's success and culture.

Qualifications

• Proven experience in Learning and Development management.
• Strong understanding of skills development compliance and SETA processes.

Responsibilities

• Lead the design and implementation of learning initiatives.
• Manage skills development initiatives and ensure compliance with SETA.

Skills

Customer Service

Learning and Development

Skills Development

Training Program Management

Stakeholder Engagement

Education

Bachelor's Degree in Human Resources or related field

Certification in Learning and Development

Tools

Learning Management System (LMS)

Workplace Skills Plan (WSP)

Job description

Econofoods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant colourful people working at Econofoods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econofoods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking an experienced and passionate Learning and Development Manager to lead the design, implementation, and management of learning initiatives that drive employee growth and organizational performance. The role includes the end-to-end management of skills development initiatives, SETA submissions, and learning programs that enable employee growth and organizational capability. You’ll play a key role in building a culture of continuous learning in Retail, Logistics, B2B Commercial, Production, and supporting roles in Central Office, aligned with our company’s vision and values. The successful candidate will be responsible for managing and optimizing all learning and training processes and teams, improving L&D efficiency, and providing excellent customer service, whilst supporting overall company profitability.

Key Responsibilities

Learning & Development Strategy: Collaborate with the People Operations Executive in developing the L&D Strategy. Implementation of the L&D strategy in alignment with business needs and HR objectives. Identify current and future learning needs through skills gap analyses and workforce planning. Support talent development initiatives, including succession planning and career pathing. Champion a learning culture across all levels of the organization.

Skills Development & SETA Compliance: Compile and submit the Workplace Skills Plan (WSP) and Annual Training Report (ATR) to the relevant SETA. Act as the Skills Development Facilitator (SDF) and manage SETA engagements, ensuring compliance and leveraging discretionary grant opportunities. Track and report on Skills Development Levy (SDL) spend and ROI. Liaise with SETA representatives to secure discretionary and mandatory grant funding for training initiatives. Maintain accurate training records and submit required reports to regulatory bodies. Ensure alignment with BBBEE scorecard requirements for Skills Development. Assist in the accreditation of training programs and compliance with Quality Council for Trades and Occupations (QCTO) or Sector Education Training Authorities (SETAs) as a company-registered service provider through our School of Excellence.

Training & Development Programs: Design and implement targeted learning interventions: onboarding, leadership development, technical training, and soft skills. Oversee the Learnerships, Internships, Apprenticeships, and Graduate Programs. Coordinate workplace-based learning programs. Manage external training providers and ensure quality delivery of programs.

Monitoring & Evaluation: Track learning effectiveness, impact, and outcomes using defined KPIs. Report on learning progress to internal stakeholders and recommend improvements. Manage the Learning Management System (LMS), reporting tools, and training records.

People & Stakeholder Engagement: Partner with line managers to support employee development plans. Engage with external partners (SETA, training providers, consultants). Promote a learning culture that supports continuous professional development.

Leadership, Culture, Engagement, and Capability Building: Foster a positive and inclusive team culture, promote employee engagement, and develop the capabilities of logistics team members through training, coaching, and mentoring in support of our company values and HO HOLA Culture.

Collaboration: Work closely with internal and external stakeholders to ensure alignment and effective L&D initiatives.