Learning Delivery Manager (Head Office & Logistics)

Clicks Group; Cape Town; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading company in the retail sector is seeking a Learning Delivery Manager to join its L&D department at the Head Office in Cape Town. The successful candidate will be responsible for planning and delivering learning and development activities, ensuring alignment with organizational goals and compliance with relevant regulations. This role requires strong leadership abilities and extensive experience in learning and development within a large organization.

Qualifications

• 5 years in L&D specific, with 3 years in management in a large, multi-site organization.
• 2 years experience of training delivery in a retail environment or experience in FMCG is desirable.

Responsibilities

• Plan, coordinate and deliver L&D activities to meet organizational needs.
• Monitor and evaluate learning interventions to ensure positive impact.
• Ensure compliance with group policies and regulatory requirements.

Skills

Development of learning material

learning facilitation

planning and organising

training needs analysis

project management

presentation skills

budgeting and financial management

administration

people management

Learning assessment and moderation

Coaching skills

Education

3-year tertiary qualification (BA, B Comm (HR), B Soc Sc, B. Ed, B. Bus Science)

Registered Assessor

Job description

Job title : Learning Delivery Manager (Head Office & Logistics)

Job Location : Western Cape, Cape Town Deadline : July 13, 2025 Quick Recommended Links

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Introduction

• The Clicks Group is looking to recruit a Learning Delivery Manager to work within out L&D department, the role will be based at the Clicks Head Office in Cape Town and report into the Learning and Development Manager

Job Purpose

• To plan, coordinate and deliver learning and development activities for Head Office & Logistics in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

Job Objectives

• To coordinate and consolidate learning and development needs in line with the operating plan.
• To develop and implement an annual learning and development calendar in line with budget and transformation targets in order to build organisational capability.
• To ensure delivery of learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To monitor and evaluate learning and development interventions and delivery in order to ensure positive business and learner impact as well as continuous improvement.
• To ensure coordination, completion and submission of the WSP / ATR in line with business and SETA requirements and to optimize skills development grants.
• To ensure compliance to group policies, quality assurance standards and regulatory requirements.
• To manage resources in order to deliver the operating plan and business needs.

Job Knowledge :

• Learning and development theories and principles; HR management; labour legislation; Skills Development Act, BBBEE, EE Act, Organisational behaviour and psychology
• Knowledge of leadership and management development theories and principles
• Knowledge of the health and pharmacy regulatory environment

Job Related Skills :

• Development of learning material; learning facilitation; planning and organising; training needs analysis; project management; presentation skills; budgeting and financial management, administration and people management
• Learning assessment and moderation
• Coaching skills

Job Experience :

• Essential : 5 years L and D specific, with 3 years in management in a large, multi-site organisation
• Desirable : 2 years experience of training delivery in a retail environment / experience in FMCG

Education :

• Essential : 3-year tertiary qualification (BA, B Comm (HR) , B Soc Sc, B. Ed, B. Bus Science)
• Essential : Registered Assessor essential
• Planning and Organising
• Delivering results & meeting customers expectations