Learning & Change Manager

Specd Pty Ltd; Johannesburg; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading company in gaming, hospitality, and entertainment seeks a Learning & Change Manager to enhance organizational learning and compliance. The role involves consulting, designing learning programs, and managing change projects. Candidates should have a relevant degree and extensive experience in learning and development, ideally with change management skills.

Qualifications

• Minimum 7 years' experience in Learning & Development facilitation and design.
• Experience in change management.

Responsibilities

• Facilitate learning needs analysis in partnership with HR and Learning Practitioners.
• Manage budgets, conduct audits, and ensure compliance.
• Recommend learning initiatives to foster a learning organization and high performance.

Skills

Interviewing

Learning legislation

Needs analysis

Facilitation

Change management

Project management

MS Office

Peoplesoft

Education

3-Year Degree in Learning or ODETDP

Job description

We are urgently looking to fill a position of a LEARNING & CHANGE MANAGER for one of our premier clients in the gaming, hospitality, and entertainment industries.

Job Description

Job Title: Learning & Change Manager
Employment Type: Permanent, On-site
Work Location: Johannesburg, Sandton

Job Purpose

The Learning & Change Manager will be responsible for consulting with business units to assess needs and gaps, collaborating with learning providers to design and measure learning programs, and ensuring compliance and reporting to close performance gaps and meet business objectives, including legislative and BBBEE targets.

The role also involves supporting operations with frameworks and tools for change projects, ensuring policies and practices are based on industry best practices, technical solutions, and legislative support to enable business objectives.

Key Stakeholders

• Internal: HR Director, Hospitality, Gaming, Business Support Teams, GMs, Managers, HR Teams, Compliance
• External: Hotel School, Service Providers, Business Partners, SETAs

Job Scope & Responsibilities

• Partner with HR and Learning Practitioners to facilitate learning needs analysis
• Provide documentation, tools, and templates for stakeholders
• Troubleshoot development and learning challenges within operations
• Conduct performance consulting to diagnose issues and identify training needs
• Recommend learning initiatives to foster a learning organization and high performance
• Track and support learnerships, leadership development, and bursaries
• Act as change agent, communicating frameworks and plans for large projects
• Collaborate with providers on content development, monitor quality and performance
• Manage budgets, conduct audits, and ensure compliance
• Measure learning effectiveness and ROI
• Provide coaching and advisory support on policies, legislation, and BBBEE
• Manage relationships with learning providers and facilitate learning programs as needed

Qualifications & Experience

• 3-Year Degree in Learning or ODETDP
• Minimum 7 years' experience in Learning & Development facilitation and design
• Experience in change management

Work Conditions & Special Requirements

• Travel required to all units regularly
• May work outside normal hours, including weekends and public holidays

Petencies

• Technical skills: Interviewing, Learning legislation, Needs analysis, Facilitation, Change management, Project management, MS Office, Peoplesoft
• Personal skills: Credibility, integrity, communication, problem-solving, influencing

Knowledge

Specialised knowledge of learning design, processes, and regulations; planning, stakeholder interaction, problem-solving, accountability, and process optimisation.

Package & Remuneration

Compensation will be based on qualifications, experience, and previous earnings.