Learning And Development Trainer

Tracker South Africa; Gauteng; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a dynamic Training Officer to enhance their training programs at the Johannesburg office. This role involves developing and implementing training plans that align with business objectives, ensuring that all sales teams are equipped with the necessary skills to drive productivity and growth. The ideal candidate will have a strong background in training, excellent interpersonal skills, and a passion for facilitating learning. Join a forward-thinking company that values professional development and offers a collaborative environment where your contributions will make a significant impact.

Qualifications

• 3+ years of extensive training experience in a corporate environment.
• Accredited Assessor and Facilitator with knowledge of training legislation.

Responsibilities

• Develop and review training programs for internal staff.
• Conduct training sessions and maintain records of training materials.
• Identify training needs and recommend suitable interventions.

Skills

Sales Skills

Interpersonal Skills

Communication Skills

MS Office Proficiency

Presentation Skills

Analytical Skills

Problem-Solving Skills

Education

Diploma/Degree in Human Resource Development

Additional Certification in Sales Training

Tools

Web-based Learning Platforms

E-learning Platforms

Job description

Tracker requires the services of a Training Officer situated at Tracker Head office based in Johannesburg.

The successful incumbent will be responsible for general training at a national level.

Provide support towards the achievement of maximum productivity and growth in line with business strategy, company vision, and values.

To identify training objectives and outcomes based on training needs and ensure suitable training interventions are conducted.

Responsibilities:

1. Development and review of training and educational programs for internal training.
2. Implement sales techniques by conducting training or refresher courses for all sales teams.
3. Update and maintain records of sales modules and materials.
4. Conduct reviews with relevant business heads to identify training and development needs of employees.
5. Design learning programme frameworks that meet stakeholder requirements.
6. Recommend suitable development interventions to address skills gaps.
7. Research content of learning programmes in consultation with subject matter experts and align content with business needs.
8. Develop and implement a training plan to achieve goals and ensure profitability of sales and Tracker.
9. Research and procure external training programs to meet sales needs.
10. Review stakeholder feedback regularly and implement relevant suggestions.
11. Conduct moderation of assessments to support the internal moderation process when required.
12. Work with sales teams to identify required competencies and develop plans to address gaps.

Minimum Requirements:

• Relevant Diploma/Degree or equivalent in Human Resource Development.
• Minimum 3 years extensive training experience.
• Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material.
• Additional certification in sales training.
• Proven experience as a Sales Trainer.
• Knowledge of assessment and moderation principles.
• Understanding of training needs analysis and relevant legislation.
• Ability to analyze business needs and develop training plans accordingly.
• Experience with web-based and e-learning platforms.

Skills Required:

• Strong sales skills and processes understanding.
• Good interpersonal and communication skills.
• Proficiency in MS Office.
• Excellent presentation and organizational skills.
• Analytical and problem-solving skills.