Learning and Development Manager

Job Advertisement: Learning and Development (L&D) Manager

Are you a dynamic leader with a passion for fostering talent and driving organizational growth through learning and development? Join our team as an L&D Manager and lead the development and implementation of a comprehensive training academy to enhance operational and leadership skills within our organization.

Key Responsibilities:

• Training Academy Development: Lead the creation and implementation of a comprehensive training academy focused on operational and leadership training.
• Needs Assessment: Identify and assess the training needs of the company to ensure alignment with strategic goals.
• Curriculum Development: Develop and oversee training programs, ensuring they meet organizational needs and are delivered effectively.
• Effectiveness Measurement: Measure the effectiveness of training programs and continuously improve them to meet the company’s skills development goals.

Key Performance Areas:

Meet ROI and ROE targets as set out in the annual budget. Control training spend through cost-effective methods and negotiate with vendors for optimal learning programs.

Internal Customer KPI:

Foster strong relationships with management and employees, driving a culture of continuous learning and retention of talent.

External Customer KPI:

Manage relationships with vendors, ensuring contract delivery and alignment with company needs.

Operational KPI:

Drive learning strategies, support skills development and retention through excellent service delivery. Conduct training needs analysis, develop and deliver training programs, and maintain accurate training records.

Learn and Grow KPI:

Promote personal mastery and team learning to meet organizational goals. Stay updated with the latest trends in learning and technology.

Qualifications:

• Bachelor’s degree in education, human resources, or a related field.
• Occupational Directed Education Training (ODET) and Development Practices Certificate (DPC) advantageous.
• Minimum of 3-5 years of experience in a similar role as a trainer, instructional, or Learning and Development Manager.
• Accredited assessor/moderator preferable.
• Excellent communication and interpersonal skills.
• Knowledge of Learning Management Systems (LMS) and eLearning platforms.
• Advanced proficiency in MS Office (especially PowerPoint).
• Understanding of QMS and accreditation processes highly desirable.
• Deep knowledge of the L&D environment, including QTCO/SETA.
• Sound understanding of regulatory policies and procedures.
• Familiarity with the TNA process and excellent soft skills knowledge.
• Strong facilitation, presentation, and critical thinking skills.
• Technical and leadership skills.
• Proficiency in ADDIE (Analysis, Design, Development, Implementation, Evaluation) methodology.
• Excellent communication, change management, and planning skills.

Attitude and Behavioral Requirements:

• Self-starter with proactive approach.
• Integrity and ethical conduct.
• Lifelong learner and motivator.
• Task-oriented with a learning mindset.

Job Tools and Support:

• Central storage (e.g., SharePoint), training laptops, earphones, and training facility.
• LMS and eLibrary resources.
• Support from Board of Directors, Department, Senior Managers, Marketing Department, IT department, and L&D team.

Requirements:

• Minimum of 5 years job related experience as Trainer.
• Matric.
• Registered facilitator (assessor and moderator would be advantageous).
• Industry level certification or qualification.
• Video editing or animation related content development would be distinct advantage.
• Basic understanding of BBBEE Training targets.
• Experience in working with SETAs and compilation of WSP, ATR and funding application.