Learning and Development Manager

Bidvest Prestige; Germiston; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the service industry seeks a Learning and Development Manager to drive learning initiatives and ensure compliance with SETA regulations. The successful candidate will manage training records, identify training needs, and develop leadership skills, contributing to organizational growth and customer retention.

Qualifications

• Minimum of 5 years experience in a learning and development role.
• At least 3 years in a SETA-related environment.
• Strong project management and communication skills.

Responsibilities

• Manage SETA-related functions including grant applications and compliance.
• Identify training needs with line managers to enhance performance.
• Oversee training programmes and continuous improvement initiatives.

Skills

Project Management

Communication

Facilitation

Stakeholder Engagement

Customer Service

Tools

Microsoft Office

Learning Management Systems

Job description

Job Title: Learning and Development Manager

Location: [Elandsfontein]

Reports To: [Divisional Transformation Executive]

Job Overview

The Learning and Development Manager is responsible for planning, managing, implementing and monitoring learning and development initiatives that support organizational growth, customer retention, customer centricity, SETA compliance and succession planning. The role includes a strong focus on the administration and management of Sector Education and Training Authority (SETA) functions and regulatory compliance while aligning training initiatives to business objectives and transformation strategies.

Key Responsibilities

• Manage SETA-related functions including grant applications, learner registrations, reporting, and compliance with all SETA regulations.
• Work closely with line managers to identify training needs that enhance employee performance, customer retention, and customer centricity.
• Drive initiatives aimed at developing leadership and critical skills pipelines to support succession planning.
• Liaise with relevant internal and external stakeholders, to ensure quality delivery of learning interventions.
• Oversee the management of training records, learner databases and reporting to all relevant authorities including SETAs.
• Plan, implement and monitor accredited and non-accredited training programmes, including learnerships, internships, and skills programmes.
• Monitor, evaluate, and support external training-related projects initiated by internal sister companies to ensure alignment with corporate training standards and objectives.
• Conduct impact assessments and evaluations of training interventions to ensure continuous improvement.
• Ensure proper management of training records, learner databases, and statutory reporting.
• Content creation
  
  

Experience

• Minimum of 5 years experience in a learning and development role, with at least 3 years in a SETA-related environment.
  
  

Strong project management skills.

• In-depth knowledge of SETA frameworks, systems and discretionary grant management.
• Excellent communication, facilitation and stakeholder engagement skills.
• Strong understanding of customer service and customer-centric business practices.
• Proficiency in Microsoft Office and training-related software.
• Excellent communication and presentation skills
• Proficiency in Microsoft Office Suite and experience with learning management systems
• Occupational Health and Safety Act and Regulations, SANS Standards, Environmental Management Legislation
  
  

If you are a creative and innovative individual with a passion for developing others, we invite you to apply for the position of Learning and Development Manager. Please submit your resume and cover letter detailing your relevant experience and qualifications.