Learning AND Development Coordinator

Job Title: Learning and Development Coordinator

Purpose of the Role: We are seeking a highly organised and proactive Learning and Development Coordinator who brings a strong sense of ownership, urgency, and precision to the role. This individual will support the implementation and coordination of learning initiatives, ensuring a seamless experience for facilitators and participants. The successful candidate must possess excellent administrative, coordination, and presentation skills, be tech-savvy, and able to operate independently with minimal supervision. This role also requires experience in managing Skills Development Facilitation (SDF) responsibilities and working effectively with SETAs to ensure compliance, reporting, and optimisation of training spend and grants.

Key Responsibilities:

1. L&D Programme Coordination
   • Schedule and coordinate training sessions, venues, facilitators, and delegate logistics.
   • Provide on-site and virtual support during training events, ensuring smooth delivery.
   • Manage invitations, attendance registers, pre-work, and post-training evaluations.
2. Skills Development Facilitation (SDF)
   • Compile, submit, and manage Workplace Skills Plans (WSP) and Annual Training Reports (ATR).
   • Liaise with relevant Sector Education and Training Authorities (SETAs) to ensure compliance and resolve queries.
   • Identify training needs in line with organisational goals and B-BBEE scorecard requirements.
   • Coordinate discretionary and mandatory grant applications and manage related documentation.
3. Presentation and Communication Support
   • Develop and structure high-quality presentations using Keynote or PowerPoint.
   • Assist with internal L&D communications, ensuring clear and professional information presentation.
4. Learning Management System (LMS) Administration
   • Upload and manage course materials, slides, workbooks, and attendance records.
   • Track participation and maintain accurate training records on the LMS.
5. Virtual Learning Support
   • Set up Zoom meetings/webinars and manage the technical aspects of virtual training sessions.
   • Act as host or co-host during sessions and troubleshoot technical issues as needed.
6. Reporting and Data Management
   • Assist with learning data tracking, reporting, and analysis using Excel (intermediate skills).
   • Monitor training attendance, feedback, and completion rates.

Key Requirements:

• 3-5 years' experience in a Learning and Development coordination role or similar HR function.
• Skills Development Facilitator (SDF) experience, including WSP/ATR submissions.
• Strong knowledge of SETA processes and requirements.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Advanced administrative skills and proficiency in Keynote or similar tools.
• Comfortable navigating LMS platforms and hosting Zoom sessions.
• Strong coordination and logistical planning skills; solid Excel skills including formulas and pivot tables.
• Ability to work independently and in a team, with excellent interpersonal skills.
• High integrity and confidentiality.
• Self-motivated with initiative, prioritization, and follow-through skills.

Ideal Attributes:

• Methodical, detail-oriented, reliable, and organised.
• Calm under pressure with a sense of urgency when necessary.
• Committed to high standards and consistent delivery.