Learnership - Long Term Insurance - People Living With A Disability

Discovery; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African insurance company is offering a Learnership in Long Term Insurance in Cape Town. This position leads to an FETC qualification and involves client servicing in the call center, focusing on medical aid and claims. Candidates must have a Grade 12 certificate and the ability to work both independently and in a team environment.

Qualifications

• Grade 12 is essential with specific pass levels in required subjects.
• Basic computer skills in MS Excel and MS Outlook are necessary.
• May have an incomplete tertiary qualification as an advantage.

Responsibilities

• Client servicing and claims administration in a call center environment.

Skills

Critical thinking and problem solving skills

Attention to detail

Time management

Ability to prioritize tasks

Communication skills

Basic computer skills

Education

Grade 12

Maths (Minimum Level 4)

English (Minimum Level 4)

Maths Literacy (Minimum Level 5)

2nd language (Minimum Level 4)

Tools

MS Excel

MS Outlook

Job description

Overview

Discovery Health (WCP Service Team) Learnership: Long Term Insurance.

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Responsibilities

Areas of responsibility may include but not limited to:

• Long Term Insurance – Discovery Health: Call Centre: Medical Aid client servicing, claims, new business and health benefits administration.

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player
• Adapts to changing circumstances and handles criticism well and learns from it

Education and Experience

Grade 12 is essential.

• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60% )
• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage).

Specific Requirements

• Not be engaged in post Matric studies or formal employment
• Not have completed any previous Learnership
• Be between the ages of 18 and 25 years
• Have effective communication skills in the written & verbal English language
• Possess basic computer skills mainly MS Excel & MS Outlook

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.