Learnership - Long Term Insurance - Durban

Discovery Limited; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading South African insurance company is offering a learnership in Long Term Insurance based in Durban. This opportunity leads to a nationally recognized FETC qualification. Responsibilities include providing client services in a call center environment. Candidates must hold a Grade 12 qualification and demonstrate strong problem-solving and communication skills. Applicants should be between 18 and 25 years old, and not engaged in post-matric studies.

Qualifications

• Candidates must have a Grade 12 qualification.
• Mathematics and English minimum Level 4 required.
• Basic computer skills, mainly in MS Excel and Outlook.

Responsibilities

• Provide client servicing in a call center environment.
• Manage claims, new business, and health benefits administration.

Skills

Innovative thinking

Problem-solving

Attention to detail

Time management

Education

Grade 12

Mathematics Level 4

English Level 4

Mat literacy Level 5

Second language Level 4

Tools

MS Excel

MS Outlook

Job description

Job Title: Learnership - Long Term Insurance - Durban

Job Location: KwaZulu-Natal, Durban

Deadline: September 04, 2025

Key Purpose of the Role

This learnership leads to a nationally recognized FETC: Long Term Insurance NQF Level 4 qualification. It consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of Responsibility (may include but not limited to):

• Call Centre: Medical Aid client servicing, claims, new business, and health benefits administration

Personal Attributes and Skills

• Innovative, critical thinking, and problem-solving skills
• Good attention to detail and accuracy
• Sets high standards for quality and quantity; works systematically and methodically
• Time management and planning skills
• Ability to prioritize and execute tasks effectively in a high-pressure environment
• Ability to work independently and in a team environment
• Service-driven with a sense of urgency; team player
• Adapts to changing circumstances; handles criticism well and learns from it

Education and Experience

• Grade 12 is essential
• Mathematics (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Mat literacy (Minimum Level 5 – 60%)
• Second language (Minimum Level 4 – 50%)
• May have an incomplete tertiary qualification (advantage)

Specific Requirements

• Not be engaged in post-matric studies or formal employment
• Not have completed any previous learnership
• Be between 18 and 25 years old
• Effective communication skills in written and verbal English
• Basic computer skills, mainly MS Excel and MS Outlook
• Interest in insurance jobs