Learnership - Long Term Insurance

Discovery Limited; Cape Town; On-site; ZAR 67,000 - 100,000; Part time

Job summary

Discovery Limited invites applications for a Learnership in Long Term Insurance. The program combines structured learning with practical workplace experience in a nationally recognised qualification (FETC: Long Term Insurance NQF Level 4).

The placement focuses on servicing Health and Medical Aid clients, claims, and benefits administration within Discovery Health's call centre. Ideal candidates are 18–25 years old, have strong English communication skills, and basic MS Excel/Outlook knowledge.

Qualifications

• Must have effective communication skills in written English and verbal English.
• May have an incomplete tertiary qualification (advantage).
• Basic computer skills including MS Excel and MS Outlook.

Responsibilities

• Call Centre: Medical Aid client servicing, claims, new business and health benefits administration.

Skills

Communication skills

Time management

Teamwork

Problem solving

Attention to detail

Prioritization

Adaptability

Service orientation

Education

2nd language level 4

Incomplete tertiary qualification

Tools

MS Excel

MS Outlook

Job description

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Learnership - Long Term Insurance

Business Unit: Discovery Health

Date: 7 Sept 2026

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

Long Term Insurance – Discovery Health:

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;

Possess basic computer skills mainly MS Excel & MS Outlook

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.