Learner Experience Coach

Make it Good; Wes-Kaap; Remote; ZAR 50,000 - 200,000; Full time

Job summary

A leading NGO seeks a dedicated individual to support the implementation of transformative learning programmes in South Africa. The role involves coaching youth, managing project delivery, and ensuring a supportive environment for learners. Ideal candidates bring a background in coaching, project management, and a passion for social impact.

Benefits

Medical aid

Retirement annuity

Flexible working culture

In-person team meetups

Qualifications

• 3–5 years’ experience in youth coaching or facilitation.
• Experience in project management or corporate education is advantageous.
• Understanding of skills development and B-BBEE is a plus.

Responsibilities

• Support implementation of impactful learning programs.
• Build strong relationships with learners and coach on professional behavior.
• Manage project tasks and track progress.

Skills

Coaching

Project Management

Communication

Organization

Tech-savvy

Job description

Remote (can be based anywhere in South Africa). Need to be able to legally work in SA to be considered.

Salary : R20k - R25k CTC

Why you’d want to work here...

Make a real impact : help address youth unemployment and inequality

Purpose-driven, people-focused work every day

Fully remote, flexible working culture

Medical aid and retirement annuity

Work with passionate, kind, and values-led people

Regular connection opportunities, including in-person team meetups

Supportive, fun, and optimistic environment

About our client...

Our client is a global NGO on a mission to equip talented youth for high-value digital and tech careers. Their project-based, human-centred learning approach is designed to launch young South Africans into meaningful work and brighter futures. Culture fit is key : if you’re passionate about education, tech, and social impact, this is the place for you.

What the job involves...

Supporting the end-to-end implementation of impactful learning programmes

Helping manage project delivery plans, onboardingand programme rollouts

Building strong, supportive relationships with learners

Coaching on professional behaviour, communicationand work readiness

Running agile ceremonies (stand-ups, sprint planning, retrospectives)

Helping learners overcome blockers and reach their full potential

Creating an environment of teamwork and collaboration

Scheduling, assigning, and monitoring project tasks

Tracking progress and maintaining high-quality learner data

Facilitating work experience placements for learners

Reporting on learner outcomes and escalating issues as needed

Liaising with internal teams and supporting seamless delivery

What you need to be considered...

3–5 years’ experience in youth coaching, learner support, facilitation, or similar roles

Project management experience and / or time in the corporate education sector is a plus

Understanding of skills development, B-BBEE, and / or SETA environment is an advantage

Highly organised, outcome-driven and proactive

Personable, diplomatic, and a true team player

Excellent time management and attention to detail

Tech-savvy and eager to learn new systems

Excellent communication skills (verbal and written)

Comfortable working independently in a remote environment

Thrive in agile, fast-paced settings

Have experience supporting marginalised or unemployed youth

Love seeing others grow and succeed

Bring optimism, humour, and empathy to your workday

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