Leadership - Poetry - Pretoria

Cape Union Mart Group; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company seeks a Store Manager to drive sales and manage financial aspects of a large retail store. The ideal candidate will possess strong leadership skills, have at least 5 years of management experience and a proven track record in delivering exceptional customer service while adhering to brand standards.

Qualifications

• Minimum 5 years’ Store Management experience.
• Clear Criminal record required.
• Effective communication skills at all levels.

Responsibilities

• Achieve annual sales budget and manage store profitability.
• Ensure proper stock management and customer service.
• Recruit, inspire, and develop team members.

Skills

Communication

Leadership

Customer Service

Relationship Building

Innovation

Tools

Microsoft

Job description

Duties And Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices
  
  

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives
  
  

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.
  
  

Experience

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.