Leadership - Poetry - Johannesburg

Cape Union Mart Group; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail group seeks an experienced Store Manager in Gauteng to drive sales performance and enhance customer service. The successful candidate will manage both operational and financial aspects of the store while leading and motivating a dedicated team. If you have a track record of success in retail and are passionate about inspiring others, this opportunity is for you.

Qualifications

• Minimum of 5 years' Store Management experience.
• At least 8 years' Retail experience, with a focus on large stores.
• Effective communication skills at all levels.

Responsibilities

• Achieve annual sales budget through effective management.
• Control financial aspects and ensure profitability.
• Deliver exceptional customer service and manage team performance.

Skills

Leadership

Customer Service

Sales Management

Stock Management

Microsoft Computer Proficiency

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.