Lead Flight Operations Dispatcher

Placements24; Cape Town; Híbrido; ZAR 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health insurance

Retirement benefits

International travel opportunities

Relocation assistance

Employee travel privileges

Descripción de la vacante

Placements24, on behalf of a prestigious airline based in Cape Town, Western Cape, is seeking a Lead Flight Operations Dispatcher. You will oversee flight planning and the operations control center, directing a team to ensure safe, compliant, and efficient flights.

You will coordinate with flight crews, meteorology, maintenance, and ATC, make real‑time decisions, manage disruptions, and monitor regulatory adherence, while driving performance and safety across the fleet.

Formación

• Minimum of 5 years of experience in a Flight Operations Dispatcher or equivalent role.
• Valid Flight Dispatcher License or equivalent certification.
• Demonstrated experience in leading and motivating a team.
• In-depth knowledge of aviation meteorology, navigation, air traffic control, and aircraft performance.
• Proficiency in using flight planning software and operational control systems.
• Strong decision‑making skills, especially under pressure.

Responsabilidades

• Lead and manage a team of flight dispatchers, providing guidance, training, and performance reviews.
• Develop and monitor flight plans, considering weather conditions, air traffic, aircraft performance, and regulatory requirements.
• Ensure safe and efficient operation of all flights, making real-time decisions to adjust flight plans as needed.
• Maintain constant communication with flight crews, providing essential updates and support throughout the flight.
• Collaborate closely with meteorology, maintenance, and station operations.
• Oversee logging and documentation of all flight operations data and decisions.
• Ensure adherence to company policies, procedures, and aviation regulations.
• Manage disruptions, delays, and cancellations, implementing contingency plans.

Conocimientos

Flight Dispatch

Team Leadership

Decision Making

Flight Planning Software

Aviation Meteorology

Communication

Educación

Flight Dispatcher License

Herramientas

Operational Control Systems

Flight Planning Software

Descripción del empleo

About the Role

Our client, a prestigious airline headquartered in **Cape Town, Western Cape**, is looking for an experienced and highly organized Lead Flight Operations Dispatcher to manage their flight planning and operational control center. This critical role involves overseeing the daily dispatch of the airline's fleet, ensuring all flights operate safely, efficiently, and in compliance with international aviation regulations. The Lead Dispatcher will be responsible for coordinating with flight crews, air traffic control, maintenance, and other stakeholders to ensure seamless operations. This position offers a fantastic career opportunity within the dynamic aviation sector of **Cape Town**, providing a blend of strategic oversight and hands‑on operational management.

Key Responsibilities

• Lead and manage a team of flight dispatchers, providing guidance, training, and performance reviews.
• Develop and monitor flight plans, considering weather conditions, air traffic, aircraft performance, and regulatory requirements.
• Ensure safe and efficient operation of all flights, making real‑time decisions to adjust flight plans as needed due to unforeseen circumstances.
• Maintain constant communication with flight crews, providing essential updates and support throughout the flight.
• Collaborate closely with the meteorology department, maintenance control, and station operations.
• Oversee the logging and documentation of all flight operations data and operational decisions.
• Ensure adherence to company policies, procedures, and all relevant aviation authorities' regulations.
• Manage operational disruptions, including delays and cancellations, and implement contingency plans effectively.
• Participate in safety reporting and contribute to the airline's safety management system (SMS).
• Stay updated on industry best practices and regulatory changes affecting flight operations.

Requirements

• Minimum of 5 years of experience as a Flight Operations Dispatcher or equivalent role.
• Hold a valid Flight Dispatcher License or equivalent certification.
• Demonstrated experience in leading and motivating a team.
• In-depth knowledge of aviation meteorology, navigation, air traffic control, and aircraft performance.
• Proficiency in using flight planning software and operational control systems.
• Strong decision‑making skills, especially under pressure.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as part of a shift rotation.
• Familiarity with South African aviation regulations and international standards (ICAO).
• Proven ability to manage complex operational scenarios effectively.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health insurance and retirement benefits.
• Opportunities for international travel and training.
• Relocation assistance may be available for qualified candidates.
• Employee travel privileges.
• A dynamic work environment in the scenic city of **Cape Town**.