Lead: Design

Capitec; Stellenbosch; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Capitec is seeking a hands-on Creative Lead to own the creative direction and lead a 60+ person studio at agency speed in Stellenbosch. You’ll set concepts, approve work, and guide a team across assets and channels to meet deadlines.

You’ll manage end-to-end campaigns, mentor others, and ensure brand consistency while delivering high‑volume, high‑impact work. Three days in the office; relocation considered for the right candidate.

Qualifications

• Minimum: 6+ years in advertising and communications with solid agency or internal studio experience.
• Track record of both concepting and executing; you don’t just direct, you deliver.
• Experience leading creative projects involving other designers.
• Proven experience in web campaigns including social media, retail marketing and branding, design systems, art direction, ideation and prototyping.
• Comfortable in a fast-paced, high-volume environment; agency speed is the default.

Responsibilities

• Lead the creative execution of projects, overseeing design delivery and maintaining quality, consistency, and alignment with business objectives.
• Work independently on smaller projects and lead a team of 4-6 creatives on larger ones
• Co‑lead and coordinate the delivery of exceptional ATL and BTL digital campaign elements in collaboration with the Copy Lead
• Develop the creative concept, get it approved, then drive the team through production, including campaigns of 400‑plus assets
• Be a custodian of the brand from a visual communications design perspective, promoting consistency and advising on correct communications design usage to support business objectives
• Mentor and guide other creatives on projects not through a permanent reporting line, but through how you lead the work
• Take overall responsibility for the whole creative team where required

Skills

Attention to Detail

Communications Skills

Interpersonal & Relationship mgmt

Presentation Skills

Problem solving skills

Education

Relevant tertiary qualification in Design

Relevant postgraduate qualification in Design

Tools

Adobe

Figma

Job description

Job description:

Lead the idea. Build the thing. Own both.

We're not looking for someone who hands off a concept and calls it done. We need a designer who can set the creative direction, take it through approval and then lead a team to bring it to life across every asset, every channel, every deadline.

This is a hands‑on leadership role inside a studio of 60‑plus people that moves at agency speed. You'll design and develop concepts in a visual language consistent with our brand, and create conceptual positioning, design and campaign elements for existing and new products.

If you've spent your career in agencies delivering real work under real pressure, this will feel familiar, just bigger

What you'll do

• Lead the creative execution of projects, overseeing design delivery and maintaining quality, consistency, and alignment with business objectives.
• Work independently on smaller projects and lead a team of 4-6 creatives on larger ones
• Co‑lead and coordinate the delivery of exceptional ATL and BTL digital campaign elements in collaboration with the Copy Lead
• Develop the creative concept, get it approved, then drive the team through production, including campaigns of 400‑plus assets
• Be a custodian of the brand from a visual communications design perspective, promoting consistency and advising on correct communications design usage to support business objectives
• Mentor and guide other creatives on projects not through a permanent reporting line, but through how you lead the work
• Take overall responsibility for the whole creative team where required

What you bring

Experience

• 6 + years in advertising and communications, with solid agency or internal studio experience
• A track record of both concepting and executing, you don't just direct, you deliver
• Experience leading creative projects involving other designers
• Proven experience in web campaigns including social media, retail marketing and branding, design systems, art direction, ideation and prototyping, and working across multiple brands
• Comfortable in a fast‑paced, high‑volume environment agency speed is your default, not your stretch

Qualifications

• Minimum: Relevant tertiary qualification in Design
• Preferred: Relevant postgraduate qualification in Design

Technical skills

• Industry‑standard design software: Adobe, Figma
• In‑depth Figma experience is non‑negotiable
• Presentation and virtual collaboration techniques; Microsoft Office

Knowledge

• The advertising and creative process, ideation and prototyping, data‑driven marketing, digital marketing and marketing technology
• Awareness of how machine learning and AI are shaping design principles is a strong advantage

What to expect

You'll join a studio that doesn't operate like a conventional bank. We think of ourselves as an innovation company the pace is real, the volumes are high and the standard is non‑negotiable.

You'll report into the Head of Design and work across a wide range of briefs, from brand campaigns to product launches. Some projects you'll run solo. Others you'll lead a team through from start to finish.

There are no permanent direct reports in this role your leadership shows up in the work, not the org chart.

The role is based in Stellenbosch, where the studio is located. We work 3 days in the office. Cape Town‑based candidates who can travel to Stellenbosch are welcome to apply.

Relocation is considered for the right candidate.

The process:

• Portfolio and CV review
• Coffee chat culture and creative conversation
• Case study set by the Creative Lead
• Psychometric assessment (for candidates who progress past the case study)

Come with a portfolio that shows both your conceptual range and your ability to execute. We'll be looking at both.

Who this is NOT for

• Conceptual‑only thinkers who rely on others to produce the work
• Designers who haven't worked at agency speed or volume
• Anyone who assumes banking work is slow or low stakes it isn't here

What's in it for you

• Lead work that reaches millions: You'll create campaign elements for existing and new products launched to the market at a brand used by more South Africans than almost any other. The scale of what you'll produce is hard to find anywhere else.

• A studio that takes craft seriously: You'll work alongside a team of 60‑plus creatives who care about the work. We welcome diverse thinking, promote a learning environment and encourage each team member to use the available opportunities to grow.

• No politics. No suits: We value humility, informality and entrepreneurial spirit. Cultural fit matters here as much as technical ability, which means the people around you have been chosen with the same care.

• Grow, and keep growing: We believe in investing in our people's growth and development. We have a high internal promotion rate: if you're a self‑starter who takes initiative, the opportunities are endless.

• Benefits that back you up: We offer a variety of benefits plus an environment built for people who take their work seriously.

Skills

• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Presentation Skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record