Lead Delivery Specialist - SA

SAP Fioneer GmbH; South Africa; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

SAP Fioneer GmbH seeks a Lead Delivery Specialist to drive delivery across customer engagements, projects and strategic initiatives. You will provide hands‑on leadership from planning through delivery and ensure outcomes align with business needs.

You will coordinate cross‑functional teams across product, consulting, delivery and support, manage blockers and governance, and engage stakeholders at all levels in a fast‑moving, globally connected environment.

Responsibilities

• Support Engagement Leads and Delivery Leads in shaping delivery approaches, roadmaps and initiatives.
• Translate strategic priorities into practical delivery plans.
• Identify gaps in capability, resources, governance or delivery approach.
• Coordinate across Product, Consulting, Delivery, Support and other Fioneer functions.
• Contribute to engagement planning and continuous improvement.
• Identify recurring customer challenges and opportunities across engagements.
• Assess whether customer problems could be addressed through repeatable services, accelerators, propositions or product improvements.
• Bring relevant Fioneer stakeholders together to explore and shape these opportunities.
• Capture lessons learned and identified opportunities to improve delivery approaches across engagements.

Job description

Innovation is and will always be the core of SAP Fioneer. SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost‑efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end‑to‑end. A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!

About role

As a Lead Delivery Specialist, you would be responsible for supporting successful delivery across customer engagements, projects and strategic initiatives. This role connects customer needs, business priorities, product capabilities and delivery execution, providing hands‑on leadership across complex or ambiguous initiatives. You may take ownership of defined projects, workstreams or customer outcomes, while supporting Delivery Leads and Engagement Leads in driving successful execution. The role is not limited to a specific portfolio or solution area and may support S/4 Transformation, banking projects, customer engagements and other strategic initiatives depending on business requirements. Take ownership of defined projects, workstreams or initiatives from planning through to successful delivery. Provide PM/delivery leadership where additional capacity or expertise is required. Establish delivery plans, milestones, dependencies, actions, risks and issues. Coordinate cross‑functional teams across business, product, technology and delivery. Identify and remove delivery blockers and drive timely decision‑making. Ensure agreed outcomes are translated into clear and executable activities. Support Delivery Leads with complex delivery challenges and initiatives. Work directly with customer stakeholders to understand business needs and desired outcomes. Facilitate alignment between customer requirements and Fioneer capabilities. Support customer governance, workshops, steering meetings and executive discussions where required. Build trusted relationships across business and technical stakeholders. Manage escalations and ensure appropriate Fioneer teams are mobilised to address customer needs.

Engagement & business support

• Support Engagement Leads and Delivery Leads in shaping delivery approaches, roadmaps and initiatives.
• Translate strategic priorities into practical delivery plans.
• Identify gaps in capability, resources, governance or delivery approach.
• Coordinate across Product, Consulting, Delivery, Support and other Fioneer functions.
• Contribute to engagement planning and continuous improvement.

Innovation & value creation

• Identify recurring customer challenges and opportunities across engagements.
• Assess whether customer problems could be addressed through repeatable services, accelerators, propositions or product improvements.
• Bring relevant Fioneer stakeholders together to explore and shape these opportunities.
• Capture lessons learned and identified opportunities to improve delivery approaches across engagements.

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever‑evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start‑up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation. At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit. This appointment will be made in accordance with our Employment Equity Plan and the company's commitment to transformation and diversity.