Lead: Business Process Engineering

Capitec; Stellenbosch; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading South African bank is seeking a dynamic Lead Business Process Engineer. You will optimize business processes, leading a team focused on transformation. Ideal candidates have at least 5 years of experience and proficiency in Salesforce. This role provides an opportunity to make a significant impact in a growing team.

Qualifications

• Minimum of 5 years relevant experience as a business process engineer.
• 1-2 years of leadership experience in a relevant field.
• Experience with technology delivery and process design.

Responsibilities

• Drive transformation and optimization of business processes.
• Lead a team of Process Analysts and IMI trainees.
• Ensure integration with technology platforms including Salesforce.

Skills

Attention to Detail

Communication Skills

Interpersonal & Relationship Management Skills

Leadership

Problem-solving skills

Education

Grade 12 National Certificate/Vocational

Degree in Engineering, IT or a related field

Tools

Salesforce

Job description

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and that earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy, and take Ownership. To support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, as well as employee benefits and savings. We prioritize making each member of the Capitec team feel welcome, valued, focused, and able to grow.

About The Role

We are seeking a dynamic and strategic Lead Business Process Engineer to join our Client Engagement Centre team. This pivotal role involves driving the transformation and optimization of our business processes, ensuring seamless integration with our technology platforms, including Salesforce. You will lead a team of Process Analysts and IMI trainees, focusing on both the "build the bank" and "run the bank" functions.

Our Ideal Candidate

• A background in Business Process Engineering or a related field.
• At least 5 years of relevant work experience as a business process engineer.
• 1-2 years of leadership experience, with a natural ability to lead and mentor a team.
• Strong strategic thinking and problem-solving skills.
• Attention to detail and a proactive approach to resolving issues.
• Experience with technology delivery and process design.
• Familiarity with Salesforce or similar platforms is a plus.
• Excellent communication and collaboration skills.

Minimum Education

• Grade 12 National Certificate/Vocational

• A degree in Engineering, IT, or a related field is preferred.

Skills

• Attention to Detail
• Communication Skills
• Interpersonal & Relationship Management Skills
• Leadership
• Problem-solving skills

Conditions of Employment

• Clear criminal and credit record

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.