Lead AI Data Annotation & Quality

MCI Careers; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

MCI is seeking an experienced AI Data Annotation Lead to oversee annotation operations that support AI development. This role requires leading teams, ensuring quality, and driving operational excellence across data preparation initiatives.

The ideal candidate has a Bachelor's degree in a related field, 4+ years in data annotation and 2+ years in leadership, plus strong analytical, communication, and project management skills.

Qualifications

• Bachelor's degree in a related field.
• Minimum 4 years of experience in data annotation, content operations, quality assurance, or related fields.
• Minimum 2 years of leadership or supervisory experience.
• Strong understanding of annotation methodologies and quality standards.
• Experience managing operational performance metrics.
• Excellent organizational and project management skills.
• Strong analytical and problem-solving abilities.
• Ability to lead and develop teams.
• Strong communication and stakeholder management skills.
• Experience working with structured processes and operational controls.
• Proficiency in reporting and productivity tools.
• Ability to manage multiple priorities effectively.

Responsibilities

• Lead data annotation activities that support AI development.
• Manage annotation workflows and production targets.
• Allocate work and resources across annotation projects.
• Ensure project timelines and quality standards are achieved.
• Monitor team productivity and operational performance.
• Develop and enforce annotation guidelines.
• Conduct quality reviews and audits.
• Address quality concerns and implement corrective actions.
• Ensure consistency across annotation teams.
• Partner with technical and operational teams.
• Translate project requirements into operational plans.
• Communicate progress and challenges to stakeholders.
• Support cross-functional AI initiatives.
• Drive operational excellence across annotation programs.
• Identify opportunities to improve efficiency and quality.
• Implement process improvements and automation opportunities.
• Support new tool adoption and operational enhancements.
• Contribute to AI data strategy initiatives.

Skills

Leadership experience

Quality assurance

Data annotation

Project management

Stakeholder management

Analytical skills

Team development

Communication skills

Process improvement

Education

Bachelor's Degree in Information Systems, Data Science, Business, Operations Management, Communications, or a related field

Tools

Annotation platforms

Job description

MCI is seeking an experienced AI Data Annotation Lead to oversee annotation operations that support AI development. This role requires leading teams, ensuring quality, and driving operational excellence across data preparation initiatives.

The ideal candidate has a Bachelor's degree in a related field, 4+ years in data annotation and 2+ years in leadership, plus strong analytical, communication, and project management skills.