Lead Aesthetician & Client Relations Lead (Hybrid)

Placements24; George; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Service discounts

Staff training

Wellness program

Job summary

Placements24 in George, Western Cape, is seeking a Lead Aesthetician & Client Relations Specialist. You will perform advanced aesthetic treatments on-site with some remote planning, mentor junior staff, and strengthen client satisfaction in a premium spa setting.

The role blends hands-on care with strategy, requiring at least five years as a licensed aesthetician, strong client-service skills, and proficiency with clinic management software.

Qualifications

• 5+ years as a licensed aesthetician.
• Proven client relations and customer service experience.
• Strong knowledge of skincare technologies and treatments.
• Excellent communication and interpersonal skills.
• Leadership or supervisory experience is desirable.
• Ability to work independently and in a team.
• Proficiency with clinic management software for scheduling/records.
• Passion for beauty and client well-being.

Responsibilities

• Perform advanced aesthetic treatments (facials, peels, microdermabrasion, laser therapies).
• Assess skin conditions and propose personalized treatment plans.
• Develop new protocols and treatments to stay ahead of trends.
• Mentor aestheticians and provide training and feedback.
• Manage appointments, consultations, and follow-ups for a seamless client experience.
• Handle inquiries and resolve issues professionally and efficiently.
• Maintain meticulous client records and treatment histories.
• Uphold hygiene and sterilization standards in treatment rooms.
• Assist with inventory management of skincare products.
• Support marketing efforts to promote services and referrals.

Skills

Leadership

Aesthetic Treatments

Client relations

Communication

Team mentoring

Education

Licensed Aesthetician

Tools

Clinic management software

Job description

Placements24 in George, Western Cape, is seeking a Lead Aesthetician & Client Relations Specialist. You will perform advanced aesthetic treatments on-site with some remote planning, mentor junior staff, and strengthen client satisfaction in a premium spa setting.

The role blends hands-on care with strategy, requiring at least five years as a licensed aesthetician, strong client-service skills, and proficiency with clinic management software.