(LDC) Analyst - Business Analyst Enterprise Programme Management Office.Commercial Operations SA

MTN Group; Roodepoort; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A telecommunications company in Roodepoort is seeking a Business Analyst on a limited duration contract. The role involves bridging business needs with technical solutions, ensuring projects deliver real value. Key responsibilities include eliciting business requirements, driving solution delivery, and leading workshops. Ideal candidates are experienced in business analysis within fast-paced environments.

Qualifications

• Experience in business analysis and requirements documentation.
• Proven ability to partner with stakeholders and technical teams.
• Strong facilitation skills for workshops.

Responsibilities

• Elicit and document business requirements.
• Drive end-to-end solution delivery.
• Define and track project success metrics.

Job description

Mission / Core purpose

The Business Analyst's (Limited Duration Contract) mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross-functional teams, facilitating ideation through design thinking, decomposing high-level objectives into user stories, and validating solutions against agreed success factors. By maintaining rigorous requirements governance and leveraging AI-powered tools to enhance productivity, the BA ensures that each initiative is aligned with strategic goals, delivered on time, and measured against meaningful KPIs.

Key Mission Elements :

• Elicit, clarify and document business requirements, user stories, and acceptance criteria.
• Partner with stakeholders and technical teams to drive end-to-end solution delivery.
• Define project success factors and metrics to track achievement of business objectives.
• Lead design thinking workshops to foster innovative, fit-for-purpose solutions.
• Validate and manage requirements throughout the delivery lifecycle, including UAT facilitation.

Context

• Highly dynamic and fluctuating telecommunications industry
• Highly competitive market with new and established competitors
• Fast moving industry
• Legislative changes
• Changes in the global GSM and ICT market affects developments in future revenue environments
• Interdependency of systems and the need to understand other systems
• Changes in the business, will impact on the business plan, processes, and reporting
• High cross-functional dependency to deliver timeously
• Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance

Key Performance Areas

Core, essential responsibilities / outputs of the position (KPA's)