Laundry Supervisor

Crew Life at Sea; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in the maritime sector is seeking a Laundry Supervisor to oversee daily operations in the laundry department. This role involves training staff, maintaining high standards of laundry services, and ensuring a seamless guest experience by collaborating across departments. The ideal candidate should possess excellent leadership skills, previous supervisory experience, and knowledge of laundry procedures and equipment, with a strong emphasis on organizational abilities.

Qualifications

• Previous experience in a supervisory role in a laundry or housekeeping department.
• Knowledge of laundry equipment and products.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Oversee daily operations of the laundry department, including scheduling tasks.
• Train and supervise laundry staff, ensuring standards are met.
• Monitor inventory levels and place orders for supplies as needed.

Skills

Organizational skills

Time management

Leadership

Communication

Ability to work under pressure

Education

High school diploma or equivalent

Tools

Laundry equipment

Job description

- Oversee the daily operations of the laundry department, including scheduling and delegating tasks to laundry staff.

- Ensure that all laundry services are delivered to the highest standards, in line with company policies and procedures.

- Monitor and maintain inventory levels of laundry supplies and equipment, and place orders as needed.

- Train and supervise laundry staff, providing guidance and support to ensure their performance meets company standards.

- Conduct regular inspections of laundry facilities and equipment to identify any maintenance or repair needs.

- Maintain a clean and organized laundry area, adhering to health and safety guidelines at all times.

- Create and maintain laundry schedules for crew members, ensuring that all laundry is returned to them in a timely manner.

- Handle and resolve any guest complaints or issues related to laundry services.

- Keep accurate records of laundry services, including inventory, expenses, and revenue.

- Collaborate with other departments, such as Housekeeping and Food and Beverage, to ensure a seamless guest experience.

Qualifications:

- High school diploma or equivalent.

- Previous experience in a supervisory role in a laundry or housekeeping department.

- Knowledge of laundry equipment and products.

- Excellent organizational and time management skills.

- Strong leadership and communication skills.

- Ability to work well under pressure and handle multiple tasks simultaneously.

- Flexibility to work evenings, weekends, and holidays as needed.

- Familiarity with health and safety regulations.

- Must be able to pass a background check and drug test.