Labour Relations Practitioner: CCMA & Grievance Expert

Sanparks; Gqeberha; On-site; ZAR 501,000 - 702,000; Full time

Benefits offered by this job

Housing allowance

Tool of Trade

Job summary

SANParks Labour Relations Practitioner role based at the PE Regional Office focuses on defending cases at CCMA and resolving employee relations disputes. The job requires managing grievances, coordinating disciplinary investigations, and delivering training to improve labour relations climate.

Responsibilities include attending hearings, advising on processes, updating records, and maintaining a robust documentation system.

Qualifications

• Diploma in HR Management, majoring in Labour Relations.
• 3–4 years’ experience in Labour/Employee Relations.
• Postgraduate qualification in Labour Relations/Labour Law.
• 5+ years or more of Labour/Employee Relations experience.

Responsibilities

• Provide operational support relating to grievance resolution activities and processes.
• Consult on the utilisation of the disciplinary and grievance procedures.
• Quality assure investigation reports and charges.
• Advise on disciplinary and grievance processes based on best practice and SOPs.
• Attend disciplinary and grievance hearings and CCMA conciliation/arbitration.
• Follow up on client enquiries and keep timely communication with stakeholders.
• Monitor compliance with time frames and with collective agreements.
• Capture and update all actions on the HCM database and maintain records.

Skills

Labour relations

CCMA knowledge

Disciplinary procedures

Grievance handling

Training delivery

Record keeping

Communication

Education

Diploma in HR Management (Labour Relations)

Postgraduate qualification in Labour Relations/Labour Law

Job description

SANParks Labour Relations Practitioner role based at the PE Regional Office focuses on defending cases at CCMA and resolving employee relations disputes. The job requires managing grievances, coordinating disciplinary investigations, and delivering training to improve labour relations climate.

Responsibilities include attending hearings, advising on processes, updating records, and maintaining a robust documentation system.