Company Description
We are SGS – the world’s leading testing, inspection and certification company. Recognized as the global benchmark for quality and integrity, our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world.
Job Description
The Laboratory Manager is responsible for the overall operation and functions of the Laboratory, including ensuring effectiveness, efficiency, and quality. The role involves maintaining laboratory compliance with ISO/IEC 17025 standards and delivering results that meet customer expectations and regulatory requirements.
- Promote and monitor all aspects of health and safety in the workplace.
- Ensure the highest level of quality and integration of the QMS into daily operations, following all policies and procedures.
- Communicate effectively with staff and management.
- Provide technical support and direction for customer services and external clients.
- Ensure compliance with all analysis standards.
- Adhere to SGS policies, procedures, and the Management and Quality Management System.
- Assist in budgeting for projects and new service development.
- Develop and implement operational tools, guidelines, methodologies, and procedures.
- Conduct in-house laboratory training.
- Protect liability, ensuring integrity of correspondence and reports.
- Use communication tools effectively.
- Resolve complex or sensitive technical issues promptly.
- Maintain consistency and accuracy in policies, quotations, and procedures, and evaluate activities for process improvements.
- Manage laboratory staff and program activities.
- Make independent decisions regarding the division.
- Ensure environmental policies are followed.
- Follow all quality and safety requirements of SGS management system.
- Perform other tasks as assigned by the line manager.
- Manage and maintain the accredited Quality Management System per ISO 17025.
- Supervise and lead staff.
- Evaluate and report analytical results.
- Report environmental hazards and refuse unsafe work.
- Stop unsafe equipment use or hazardous work without proper knowledge or protection.
- Address quality deviations or system nonconformities through formal improvement requests.
Qualifications
Education
- BSc in Chemistry or equivalent.
- Extensive laboratory experience in a mining environment.
- Strong organizational and communication skills.
Experience
- At least 5 years of supervision at management level in a geochemical field.
- Instrumentation skills and extensive laboratory operations experience.
- Knowledge of ISO/IEC 17025.
Competencies
- Self-motivated with multitasking ability and good communication skills.
- Previous management experience with team-building skills.
- Decisive and able to act quickly.
- Ability to motivate teams and work independently.
- Innovative problem solver.
- Works well under pressure.