L&D Accredited Training Administrator

Shoprite Group of Companies; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Cape Town is seeking an L&D Accredited Training Administrator. This role involves providing administrative support, coordinating recruitment duties, and ensuring compliance with labour relations frameworks. The ideal candidate should have a Grade 12 certificate and at least one year of administrative experience. Join a team that fosters an employee-centric culture while supporting various functional areas.

Qualifications

• 1 year in an administrative role with exposure to the specific functional area.

Responsibilities

• Providing administrative support across relevant People function.
• Co-ordinating recruitment duties from awareness to contracting.
• Ensuring compliance with relevant labour relations frameworks.

Skills

Administrative support

Data accuracy

Communication

Organizational skills

Education

Grade 12, National Senior Certificate

Diploma in Administration or equivalent

Job description

Job title : L&D Accredited Training Administrator

Job Location : Western Cape, Cape Town Deadline : August 25, 2025 Quick Recommended Links

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Job Objectives

Employee Centric Delivery

Providing administrative support across relevant People function according to People policies and procedures generally but also more specifically in the People function the portfolio delivers administrative services to.

Adhering to legislative as required by the functional role.

Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.

Co-ordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.

Compiling and updating documents as required.

Capturing, loading, and processing of relevant documents on relevant systems.

Maintaining filing and recording all required administration on systems for reference and auditing purposes.

Making use of official templates and systems for correspondence, memo and related administrative activities.

Updating and maintaining People data in accordance with data standards.

Conducting general office and / or functional specific administration.

Capturing and managing orders in the relevant systems where relevant within the function.

Preparing payment schedules for beneficiaries and service providers

Co-coordinating recruitment duties from awareness / marketing campaign; selection processes; and contracting of bursary holders

Collecting and capturing student academic results on the relevant systems

Provide administrative support in preparing for Educational Committee meetings and compiling relevant documents. Liaising with external third parties if required in terms of the People processes within functional area.

Ongoing screening of incoming correspondence and addressing according to level of priority for and within the relevant People function. Participating in projects and other adhoc activities like orientating new employees within the first week of joining, compiling lists of stakeholders etc.

Ensuring work is completed according to the sequence required and agreed prioritisation.

People (Self, Team & Organisational)

Participating in and aligning with the People team to deliver solutions and services to the business.

Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered, and valued.

Participating in various team activities that foster a wellness culture to ensure that the team team mentally, physically and emotionally feels supported.

Participating in the enablement of a culture of open and transparent communication within the team

Financial, Reporting & BI

Ensuring accuracy in data input and relevant reports as applicable to the functional area.

Using official data sources to inform administrative outputs.

Assisting with compiling basic reports for input to broader People requirements.

Consolidating basic costs or data as required by the functional area.

Governance & Compliance

Ensuring compliance with relevant labour relations frameworks and legislation.

Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.

Managing the identification and mitigation of functional team and administrative risks.

Future-Fit

Participating in the integration and effective flow of work with other service areas and business.

Identifying opportunities for continuous improvement in administrative delivery services.

Suggesting or sharing ideas related to relevant administrative functional technology requirements where required

Qualifications

Essential

Grade 12, National Senior Certificate

Beneficial

Diploma in Administration or equivalent

Experience

Essential

1 year in an administrative role with exposure to the specific functional area (portfolio) you are applying for.

Administrative / Management jobs