KYC Analyst - Managed Services (Day Shift)

Greenhouse Software, Inc.; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Insurance

Income Protection

Annual Leave

Pension Scheme

Wellness Budget

Employee Assistance Program

Enhanced Maternity, Paternity & Adopta

Career Training & Development

Paid Volunteering Day

Work From Anywhere

Job summary

Sonata One, a rapidly scaling fund services and fintech business, seeks a KYC Analyst – Managed Services (Day Shift) in Cape Town. You will review KYC profiles, address KYC-related questions, and maintain excellent client relationships.

The role emphasizes collaboration with MLRO, adherence to defined processes, and leveraging technology to reduce risk and improve efficiency. The ideal candidate has experience with KYC/Due Diligence, strong English communication, and a methodical, team-oriented

Qualifications

• Experience working with internal or external clients.
• Knowledge of KYC/ Due Diligence and understanding of complex structures in the Fund world.
• Prior experience in the Finance Industry advantageous.
• The Ability to efficiently and accurately process reviews.
• Understand the importance of teamwork.
• Be part of a competent and knowledgeable team who meet or exceed clear metrics.
• Continuously improve systems and processes that are understood by all staff.
• Excellent communication skills - Fluent spoken and written English.
• Methodical approach, with an organised outlook on work and the ability to work with minimal supervision.
• Anunderstanding both systems and process.

Responsibilities

• Actively encourage a positive culture of continuous improvement through new ideas.
• Be collaborative, approachable and respectful with your team members and all IDR staff.
• Interact with clients, lawyers, investors, and administrators effectively and professionally.
• Perform reviews of KYC Profiles in collaboration with the MLRO and senior colleagues.
• Ensure that all activity reflects a defined process and is undertaken within its parameters.
• Build and maintain excellent client relationships ensuring smooth delivery of the Managed KYC service.
• Confidently address questions on the standard and scope of KYC provided to parties on behalf of our clients.
• Engage in regular communications with service users to ensure successful client outcomes.
• Maximize the use of technology in all processes in order to control risk and improve efficiency.
• Navigate efficiently around IDR in support of your duties.
• Suggest technology improvements in pursuit of efficiency.

Skills

KYC/Due Diligence

Client interaction

Finance industry experience

Review processing

Team collaboration

Metrics-driven

Process improvement

English communication

Organised work

Systems & processes

Job description

KYC Analyst - Managed Services (Day Shift)

Cape Town

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/5 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK and Luxembourg, Guernsey, South Africa and Mauritius.

We operate as #OneGlobalThread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced KYC Analyst – Managed Services (Day Shift) to join our global team.

Position Overview:

The KYC Analyst – Managed Services is responsible for thereview of KYC profiles, addressing questions relating toKYCpractices and requirements and maintain excellent clientrelationships.

Responsibilities:

People

• Actively encourage a positive culture of continuous improvement through new ideas.
• Be collaborative, approachable and respectful with your team members and all IDR staff.
• Interact with clients, lawyers, investors, and administrators effectively and professionally.

Process

• Perform reviews of KYC Profiles in collaborationwith the MLRO and senior colleagues.
• Ensure that all activity reflects a defined process and is undertakenwithin its parameters
• Build and maintain excellent client relationships ensuring smooth delivery of the Managed KYC service
• Confidently address questions on the standard and scope of KYCprovided to parties on behalf of our clients
• Engage in regular communications with service users to ensuresuccessful client outcomes

The System

• Maximize the use of technology in all processesin order tocontrol risk and improve efficiency
• Navigate efficiently around IDR in support of your duties
• Suggest technology improvements in pursuit of efficiency

Qualifications:

• Experience working with internal or external clients
• Knowledge of KYC/ Due Diligence and an understanding of complex structures in the Fund world.
• Prior experience in the Finance Industry advantageous
• The Ability to efficiently and accurately process reviews
• Understand the importance of teamwork
• Be part of a competent and knowledgeable team who meetor exceed clear metrics
• Continuously improve systems and processes that areunderstood by all staff
• Excellent communication skills - Fluent spoken and written English
• Methodical approach, with an organised outlook on work and the ability to work with minimal supervision
• Anunderstanding both systems and process

Nice to have:

Being part of the Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission and we all work together towards that one single goal. We also believe in being real. We’re not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story.

• Private Medical Insurance – Comprehensive coverage to support your health
• Life Insurance – Peace of mind for you and your loved ones
• Income Protection – Financial support when you need it most
• Annual Leave – With extra days that grow the longer you’re with us
• Pension Scheme – Employee matched helping you plan confidently for the future
• Wellness Budget – Investing in your health with a gym membership
• Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs
• Enhanced Maternity, Paternity & Adoption Leave – Because family matters
• Career Training & Development – Ongoing learning opportunities to help you grow
• Paid Volunteering Day – Take time to give back to causes you care about
• Work From Anywhere – Choose your backdrop