Kitchen and Sales Assistant

KWV; Paarl; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A dynamic hospitality company is seeking a Housekeeping Support role in their tasting room. The successful candidate will ensure cleanliness and organization throughout various facilities while providing exceptional customer service. Ideal candidates should have a Grade 12 education, experience in cleaning and customer service, and strong communication skills in English.

Qualifications

• Experience in general cleaning and housekeeping.
• Experience in a customer service environment.
• Previous tasting room support experience is advantageous.

Responsibilities

• Daily cleaning of bathroom facilities and keeping them tidy.
• Maintain cleanliness of the main entrance and reception area.
• Set up for tours and tastings including managing kitchen stock.

Skills

Verbal communication in English

Customer service orientation

Attention to detail

Initiative

Relationship building

Conflict handling

Education

Grade 12

Basic wine & spirit knowledge course

Job description

Purpose: The incumbent is responsible for housekeeping and ensuring that all areas are neat and tidy. He/she needs to ensure that stock & glasses are set up for tastings according to requirements and specifications to provide a professional experience to customers.

Minimum Requirements:

• Grade 12
• Basic wine & spirit knowledge course (advantageous)
• Previous tasting room support experience, setting up tastings & serving wine (advantageous)
• Experience in general cleaning & housekeeping
• Experience in a customer service environment

Skills Required:

• Excellent verbal communication skills in English
• Customer service-oriented
• Attention to detail
• Taking and showing initiative
• Relationship building
• Resilient and able to handle conflict

Job Summary:

• Daily cleaning of bathroom facilities and ensuring they are neat and tidy throughout the day.
• Maintain cleanliness of the main entrance and reception area according to standards.
• Keep the shop area, tables, and serving area clean and tidy.
• Clean glass on front doors.
• Ensure enough clean glasses are available at the tasting counter throughout the day.
• Maintain outside area neat and tidy at all times.
• Obtain all tour requirements and activities for the day.
• Set up for all tours and tastings, including the Cathedral Cellar, Mentors room, and Auditorium.
• Coordinate with tour guides to ensure setup meets specifications.
• Order and manage kitchen stock (e.g., cleaning products, coffee, tea).
• Control the tasting stock sheet and borrowed items sheet.
• Ensure all kitchen equipment is in working condition and report issues to Maintenance.

Preference will be given to EE candidates.

Closing date: 29 July 2025

Note: The advert may close earlier if sufficient applications are received.

If you do not hear from us within one month of the closing date, consider your application unsuccessful.

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