Key Accounts Manager Wadeville

Mpact Plastics; Gauteng; On-site; ZAR 30 000 - 70 000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Key Account Manager, der langfristige Beziehungen zu Kunden aufbaut und Verkaufschancen maximiert. In dieser spannenden Rolle sind Sie verantwortlich für die Identifizierung von Markttrends und neuen Geschäftsmöglichkeiten in der starren Kunststoffverpackungsbranche. Sie arbeiten eng mit verschiedenen Abteilungen zusammen, um die Bedürfnisse der Kunden zu verstehen und Lösungen zu entwickeln, die die Kundenzufriedenheit erhöhen. Wenn Sie eine Leidenschaft für Vertrieb und Kundenbeziehungen haben, ist diese Position ideal für Sie.

Qualifications

• Mindestens 5 Jahre Erfahrung im Vertrieb oder in der Geschäftsentwicklung.
• Bevorzugte Erfahrung in der Lebensmittelverpackung.

Responsibilities

• Initiierung von Marktanalysen für Spritzgussverpackungen.
• Aufbau und Pflege professioneller Beziehungen zu Kunden.

Skills

Kundenorientierung

Projektmanagement

Problemlösungsfähigkeiten

Analytische Fähigkeiten

Education

Technischer oder kaufmännischer Abschluss

Bachelor oder Master in Chemieingenieurwesen oder Polymerwissenschaft

Job description

Key Account Manager

The Key Account Manager (in all market sectors using rigid plastic packaging) maintains long-term relationships with our current customers and maximizes sales opportunities within his respective segments.

The job holder identifies market trends and new commercial opportunities, and leads, develops, presents, and converts sustainable new customer contracts in the segments listed above.

Duties & Responsibilities

1. Initiate market analysis for segments including injection moulding plastic packaging in SSA.
2. Analyze and interpret data from market research related to new products, trends, competition, niche markets, and opportunities in pharmaceutical, agro-chemicals, and injection moulding plastic packaging.
3. Collaborate with other departments to generate ideas, detect needs, and solve problems within this business area.
4. Act as the key interface between current/new clients and relevant internal divisions to ensure smooth product development and processes.
5. Maintain professional relationships with assigned accounts at all levels, aiming to increase customer satisfaction.
6. Continuously assess, clarify, and validate customer needs.
7. Coordinate with other departments on product availability, purchasing, production, quality, logistics, etc.
8. Build and maintain solid customer and supplier relations to ensure timely delivery and satisfaction.
9. Manage inbound/outbound levels of raw materials and packaging/returnable packaging.
10. Ensure safety, risk, and quality management through assessments and safety practices, aiming for zero unsafe acts.
11. Manage financial aspects of the department, including control, compliance, and risk management, to deliver quality outputs within budget.
12. Develop and implement annual operational and project plans aligned with organizational strategic objectives.

Desired Experience & Qualifications

• Completed technical or commercial degree (Bachelor or Master) or equivalent, focusing on Sales, Chemical Engineering, or Polymer Science.
• At least 5 years' experience in Sales or Business Development within the relevant segments or related fields.
• Preference for experience in Food Packaging.

Competencies

• Strong customer focus and relationship-building skills.
• Proven project management and problem-solving abilities.
• Understanding of business and commercial principles.
• Excellent command of English and other languages as applicable.
• Knowledge of systems management and strategic alignment.
• People management skills and talent development.
• Ability to apply best practices and represent the organization externally.
• Agility, emotional resilience, and a learning orientation.
• Strong work ethic and adherence to policies.
• Analytical skills.