Key Accounts Manager (Talent Pool - Gauteng - Randburg)

Rmbwestport; Gauteng; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading company is seeking a Key Accounts Manager in Gauteng to manage key accounts and enhance client relationships. The role involves driving performance, assisting in financial reporting, and ensuring exceptional service delivery. The ideal candidate should demonstrate expertise in client management and data analysis, positioned to contribute to the company's growth and efficiency strategies.

Qualifications

• Expertise in strategic relationship building.
• Ability to manage client portfolios and drive sales efficiencies.
• Knowledge of market trends and legislative amendments.

Responsibilities

• Manage key accounts and grow the portfolio.
• Deliver exceptional customer service and support sales strategy.
• Ensure compliance with governance and audit requirements.

Skills

Client Relationship Management

Data Analysis

Sales Strategy Development

Job description

Key Accounts Manager (TALENT POOL - Gauteng - Randburg) Job Description

To manage and support the key accounts team.

Drive an increase in the average balance of specific portfolio of assets as defined in the Financial Performance Report of the business.

Drive an increase in the average balance of specific portfolio of liabilities (e.g., Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business.

Manage costs / expenses within the approved budget to achieve cost efficiencies.

Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.

Build and maintain strategic relationships with internal and external parties to support the sales strategy.

Maintain expert knowledge on relevant legislative amendments, industry best practices, and provide proactive advice and solutions to stakeholders.

Manage existing clients and grow the portfolio through contact and lead generation.

Provide sales support efficiencies and services to ensure client retention.

Ensure efficient administration through careful planning, reporting, and updating of all related information.

Comply with governance, legislative, and audit requirements.

Enter all qualified leads into the sales pipeline and maintain daily updates.

Track, control, and influence sales activities to increase sales efficiencies.

Develop materials, documentation, templates, guidelines, FAQs, and processes.

Gain a deep understanding of technical trends, market, competition, and identify new entrants in relevant industries (mobile, payments, finance).

Assess opportunities and threats.

Improve business decisions with accurate business intelligence and data analysis.

Manage personal development to enhance competencies.

Plan and manage team performance, skills development, employment equity, talent, and culture to foster innovation, efficiencies, and skill enhancement.

Job Details Note : Applications will not be accepted after June 30.

Please submit applications before the deadline.

All appointments will align with FirstRand Group's Employment Equity plan.

We support the recruitment and advancement of individuals with disabilities.

Candidates may voluntarily disclose disability information, which will be kept confidential unless legally required otherwise.

Introduce Yourself: Introduce yourself to our recruiters.

We will contact you if a suitable role arises.

If you have queries, please log them via MyQ.

About Us: FNB serves retail and commercial customers with banking, insurance, savings, investment products, and digital solutions.

Recognized globally, FNB has won multiple awards, including the Strongest Banking Brand in the World (Brand Finance Banking).

We offer diverse opportunities to build a rewarding career and make a meaningful impact.