Key Accounts Manager - Kzn

Ellahi Consulting; Durban; On-site; ZAR 960,000 - 1,100,000; Full time

Job summary

A leading consulting firm in South Africa is seeking a Key Accounts Manager responsible for driving sales and maintaining strategic relationships with key customers. The role demands strong communication skills, analytical capabilities, and a customer-centric approach, along with experience in the electronics sector. Ideal candidates will have a Bachelor’s degree and a proven sales track record, with opportunities for local and international travel.

Qualifications

• Minimum 5 years’ experience in a sales role.
• Experience in an electronics or utilities environment is advantageous.
• Valid driver’s license and willingness to travel.

Responsibilities

• Drive annual sales targets with structured planning and execution.
• Strengthen relationships with key customers and identify new opportunities.
• Collaborate with internal teams for timely revenue collection.

Skills

Strong communication skills

Analytical mindset

Excellent negotiation abilities

Attention to detail

Customer-centric approach

Integrity

Education

Bachelor’s degree in Business Administration

Qualification in Electrical/Electronic Engineering

Qualification in Software or Telecoms

Tools

CRM tools like SAP

CRM tools like Salesforce

Job description

Location: KZN (Durban North Area)

Salary: +/- R960k- R1.1m pa

Position Summary

The Key Accounts Manager is responsible for maintaining and expanding strategic relationships with key customers while achieving assigned sales targets and supporting business growth.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Qualification in Electrical/Electronic Engineering, Software, or Telecoms
• Minimum of 5 years’ experience in a sales role
• Experience in an electronics environment or working with utilities (advantageous)
• Proven success in driving commercial results and accurate sales forecasting
• Familiarity with pre-payment and revenue management systems
• Experience with CRM tools such as SAP and Salesforce
• Strong grasp of commercial strategy, marketing, and business planning
• Valid driver’s license and willingness to travel locally and internationally
  
  

Key Duties & Responsibilities

• Achieve Sales Objectives: Drive annual sales targets through structured planning, proactive engagement, and consistent execution in line with the company’s commercial strategy.
• Grow Strategic Key Accounts: Strengthen relationships with existing key customers and identify new business opportunities using a solution-oriented approach.
• Enhance Customer Engagement: Maintain high levels of customer satisfaction and long-term retention through regular in-field interactions.
• Ensure Profitability & Forecast Accuracy: Maintain healthy product margins and ensure accurate sales forecasting to align with business goals.
• Support Timely Revenue Collection: Collaborate with internal teams to ensure timely and efficient cash collection, supporting business operations and cash flow.
  
  

Key Competencies

• Strong communication and interpersonal skills
• Analytical mindset for assessing business and financial performance
• Excellent negotiation and relationship-building abilities
• High attention to detail and organizational capabilities
• Customer-centric with a strong commitment to service
• Integrity and ability to maintain confidentiality