Key Accounts Manager

Volvo Group; Johannesburg; On-site; ZAR 700,000 - 900,000; Full time

Job summary

A leading automotive company is seeking a Key Accounts Manager in Gauteng. The role involves driving sales and market share for direct sale classified customers, achieving targets, and ensuring customer satisfaction. Ideal candidates will have at least 8 years of experience in commercial truck sales and a relevant bachelor’s degree. This position promises a dynamic work environment with growth opportunities.

Qualifications

• Grade 12 education required.
• 8 years of commercial truck sales experience required.
• Experience in retail or business development roles is essential.

Responsibilities

• Monitor and drive volume, market share, and gross profit.
• Achieve objectives set by Line managers.
• Implement efficient sales and order execution processes.
• Plan and execute customer activities.
• Monitor market situations for strategic sales planning.

Skills

Commercial truck sales experience

Sales

Business development

Education

Bachelor’s Degree (Business Administration, Marketing)

Job description

Job Title: Key Accounts Manager

Job Location: Gauteng, Johannesburg  |  Deadline: August 16, 2025

Reporting: This role reports to the Regional Sales Manager North.

Responsibilities:

1. Monitor and drive volume, market share, and gross profit on selected "Direct Sale" classified customers.
2. Achieve objectives set by Line managers, including volume targets, gross profit, soft offer penetration, and budget targets.
3. Implement efficient sales and order execution processes according to practices set by the Direct Sales department.
4. Plan and execute customer activities, leveraging possible synergies within the region.
5. Monitor customer satisfaction and take corrective actions when necessary.
6. Recalculate and follow up on deviations between real costs and planned costs.
7. Monitor market situations in relevant transport segments (e.g., Fleet segment) for strategic sales planning.
8. Contribute to market activities supporting and developing direct sales.
9. Monitor competition in relevant segments and provide input for product adaptations and new solutions.
10. Coordinate trade-in and buy-back offers with Used Truck Sales.
11. Ensure high customer satisfaction through personal relations, customer activities, and coordination with authorized Volvo dealers.
12. Adhere to legislation, policies, and procedures to ensure compliance.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualifications & Experience:

• Educational and/or training qualifications relevant to the role.
• Grade 12
• Bachelor’s Degree (Business Administration, Marketing, etc.) – advantageous.
• Industry-specific development program.
• Preferred experience, technical skills, and knowledge:
• 8 years of commercial truck sales experience.
• Experience in sales, retail, or business development roles.