Key Accounts Manager

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Novus Holdings Ltd

Durban

ZAR 200 000 - 300 000

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Job description

New Business development - negotiating with clients for trading terms
Meeting all client’s needs and deliverables according to proposed timelines
Analysing client data to provide customer relationship management
Maintain sound relations with all clients by developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Keeping abreast with the market trends
Track all work through the production process to ensure client deadlines are met
Provide account management services to clients, including planning and organising of production schedules.
Recommendation of system and process improvement as and when required
Adherence to all guidelines and standards relating the key accounts management function