Key Accounts Associate Longmeadow

ACDC Dynamics South Africa; Madibeng Local Municipality; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading manufacturer in the electrical industry is seeking an experienced Key Account Associate to enhance customer relationships and drive sales. The role requires excellent communication skills, ability to build lasting client partnerships, and a strong focus on achieving sales targets. Applicants should have prior experience in sales or account management, with a keen understanding of market dynamics.

Qualifications

• Proven experience in sales or account management.
• Strong communication and negotiation skills.
• Ability to analyze market trends and customer needs.

Responsibilities

• Generate sales using various customer sales methods.
• Develop innovative sales strategies and evaluate effectiveness.
• Maintain accurate and complete customer account information.

Skills

Sales forecasting

Customer relationship management

Product positioning

Market analysis

Job description

ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry, is looking for an experienced and dynamic Key Account Associate. The Key Account Associate will be assigned a specific group of customers.

The individual is tasked with maintaining and developing business-oriented relationships. By taking ownership of the accounts, they will improve ACDC Dynamics' interest in the allocated customer base and facilitate the sales process between ACDC Dynamics and the customer. Through interactions with clients, they will achieve agreed-upon targets and implement ACDC Dynamics' business initiatives.

Purpose of the Role:

To generate sales using various customer sales methods, forecast sales, develop innovative sales strategies and evaluate their effectiveness. To assess customer skills and needs and build productive, long-lasting relationships.

The role also involves maintaining accurate and complete customer account information.

Responsibilities:

• Understanding the marketplace relative to product offerings and client demographics.
• Searching for and capitalizing on new product opportunities, including positioning and branding within client stores.
• Collaborating with Brand or Category managers to develop product launch programs and organize customer days or product awareness campaigns.
• Liaising with Senior Management to ensure sales targets are met.
• Analyzing the current marketplace and providing feedback on market and competitive information.
• Training clients on products as required.
• Executing sales strategies effectively.
• Generating new leads and nurturing existing customers.
• Responding promptly to customer inquiries.
• Achieving high sales targets and goals.
• Building new business relationships through existing industry contacts.
• Delivering sales presentations to various audiences as needed.
• Managing employer expectations and client relationships by providing excellent service and support.
• Providing feedback and suggestions for improvement based on market research.
• Responding to high volumes of emails efficiently.
• Coordinating with business partners regarding exhibitions, customer days, or similar events related to ACDC Dynamics, including attending or organizing these events.
• Formulating quotations and following up on them.
• Attending sales meetings and providing relevant information and statistics.
• Planning and submitting weekly call reports and activity updates.
• Maintaining customer accounts.
• Participating in ad hoc training sessions.
• Working on Saturdays as per the published roster.
• Identifying and capitalizing on new product opportunities and turnkey projects by positioning the ACDC brand within customer organizations.
• Managing employer’s expectations and client relationships with exceptional customer service and support.
• Keeping accurate records of sales activities with briefings on sales calls.