Key Account Manager - Southern Africa Corridor

Ann Swann Personnel; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Join a leading logistics group as a Key Accounts Manager focused on the Southern Africa corridor. This role involves managing high-value client accounts to ensure retention, profitability, and growth. Collaborate across teams to deliver strategic business plans and insights that drive performance, while being part of a commercial team with long-term career development prospects.

Benefits

Visible impact on regional growth strategy

Supportive, high-performance commercial team

Long-term career development opportunities

Qualifications

• 5 years of experience in logistics or supply chain sector.
• Experience in key account development across regional logistics operations.
• Solid understanding of supply chain end-to-end.

Responsibilities

• Manage a portfolio of high-value clients for retention and growth.
• Develop and implement strategic business plans for each Key Account.
• Lead monthly performance reviews with clients.

Skills

Client-facing credibility

Commercial acumen

Data-driven decision making

CRM proficiency

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Are you a seasoned client strategist with a passion for nurturing high-value partnerships? This is your chance to step into a regional key account role with a strong focus on the Southern Africa corridor. Join a leading logistics group that’s driving real growth across borders and be at the centre of their strategic client success.

POSITION INFO : About the Company

Our client is a pan-African leader with a strong foothold across key Southern African trade corridors. They’re known for integrated supply chain services that support some of the region’s largest industries. Their collaborative culture values initiative, results, and long-term client relationships.

Role Overview

The Key Accounts Manager is responsible for managing a portfolio of high-value clients, ensuring retention, profitability, and growth. The role involves multi-level engagement across client organisations, coordination with internal teams, and strategic planning to strengthen the company’s presence across the Southern Africa corridor.

Key Responsibilities

• Develop and implement strategic business plans for each Key Account.
• Lead multi-level client engagement, from operational teams to decision-makers.
• Track and report financial performance vs. targets (Gross Margin tracking, budgeting).
• Drive new and extension business within key and existing accounts.
• Participate in tender processes, pricing negotiations, and RFQ submissions.
• Lead monthly performance reviews with clients, supported by internal reporting teams.
• Collaborate cross-functionally with internal front, middle, and back-office teams to ensure client satisfaction and issue resolution.
• Maintain client information and market intelligence to identify threats and opportunities.

Requirements

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• Minimum 5 years of experience in a similar role within the logistics or supply chain sector.
• Proven experience in key account development across regional logistics operations.
• Strong commercial acumen, client-facing credibility, and data-driven decision making.
• CRM proficiency and solid understanding of supply chain end-to-end.

What’s in it for you?

• Be part of a regional growth strategy with visible impact.
• Work with a supportive, high-performance commercial team.
• Long-term career development across a pan-African logistics group.

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Key Account Manager • Johannesburg, South Africa