Key Account Manager - Communication and Surveillance Solutions Equipment

Talentsphere; Gauteng; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A premium communication and surveillance supplier seeks a Key Account Manager to maintain and foster key client relationships and achieve sales targets. This role requires a proven background in sales, strong communication skills, and ability to strategize for account growth. The successful candidate will engage with cross-functional teams to ensure exceptional service and identify new business opportunities, leveraging strong negotiation skills and an analytical approach.

Qualifications

• Proven experience in sales and key account management.
• Strong business acumen and financial understanding.
• Analytical mindset with the ability to interpret data.

Responsibilities

• Maintaining and growing relationships with key clients.
• Developing and implementing strategic account plans.
• Conducting regular business reviews with clients.

Skills

Sales

Key Account Manager

Communication

Surveillance Solutions Equipment

Education

Bachelor's degree in business administration, marketing, or a related field

Tools

CRM software

Job description

A premium communication and surveillance supplier of solutions equipment requires the above to maintain and grow relationships with key clients and play a pivotal role in achieving sales targets and ensuring customer satisfaction.
Minimum requirements for the role:

• A bachelor's degree in business administration, marketing, or a related field is essential for this role.
• Proven experience in sales, key account management, or relevant customer relationship management roles.
• Previous experience having worked in a similar or related industry or market in which the company operates is preferred.
• Must be familiar with CRM software and other relevant sales tools.
• Strong business acumen and financial understanding.
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets.
• Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions.
• Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlines.
• Previous sales experience working within the ICT industry.

The successful candidate will be responsible for:

• Maintaining and growing relationships with key clients and play a pivotal role in achieving sales targets and ensuring customer satisfaction.
• Building and maintaining strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Developing and implementing strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
• Conducting regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
• Collaborating with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
• Identifying upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Staying updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
• Preparing and presenting reports on account performance, sales forecasts, and market insights to internal stakeholders.
• Managing contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
• Providing exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
• Collaborating with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.

Salary package, including benefits, is highly negotiable depending on experience gained.

Desired Skills:

• Sales
• Key Account Manager
• Communication
• Surveillance Solutions Equipment