Key Account Manager - catering equipment

Integration Resourcing; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to enhance client relationships and expand business opportunities. In this pivotal role, you will leverage your expertise in key account management to understand client needs, deliver tailored solutions, and ensure excellent project execution. The ideal candidate will possess strong analytical and communication skills, enabling them to effectively engage with senior stakeholders and navigate complex client dynamics. This is a fantastic opportunity to contribute to a growing company in the catering equipment sector, where your efforts will directly impact client satisfaction and business growth.

Qualifications

• 4+ years of key account management experience with large clients.
• Ability to build relationships with senior project and corporate managers.

Responsibilities

• Understand client needs and provide tailored solutions.
• Manage client expectations and resolve issues effectively.
• Expand current key account business and reach financial targets.

Skills

Analytical Skills

Communication Skills

Presentation Skills

Negotiation

Problem Solving

Attention to Detail

Perseverance

People Skills

Job description

Our Client offers the complete catering equipment solution. They design professional kitchens and supply, install, and maintain superior industrial quality kitchen catering equipment in South Africa.

They are looking for a Key Account Manager who will build strong relationships with selected key account decision makers and expand current key account business.

Key responsibilities include:

1. Understanding client needs and providing tailored solutions
2. Managing client expectations and resolving issues
3. Working with the Projects Team to deliver projects with excellence
4. Adding value to interpreted drawings and doing quotes
5. Strategic thinking and problem-solving
6. Following up on high value quotes
7. Reaching targets set out for the financial year
8. Visiting sites and attending meetings
9. Managing the Sales Process for these personal clients
10. Expanding current Key Account Business

This person must have proven key account management experience, with a minimum of 4 years managing large clients and projects. They need to be able to ‘hold their own’ with senior project managers and corporate managers and ensure that our relationship with the client continues to grow.

A knowledge of the restaurant/catering hospitality industry would be a big advantage, but not essential.

Key to this role will be:

1. Strong Analytical Skills
2. Communication and Presentation Skills
3. Perseverance
4. Excellent people skills
5. Attention to detail
6. Ability to confront issues
7. Thinking and Problem Solving
8. Scenario Planning
9. Negotiation