Key Account Manager, AVS

Hospitable.com; South Africa; Hybrid; ZAR 350,000 - 550,000; Full time

Job summary

A leading company is seeking a Key Account Manager (Associate Vendor Specialist) in Cape Town, South Africa. This hybrid role involves consulting, project management, and enhancing vendor growth through data analytics and strategic recommendations. The ideal candidate should have 2+ years of relevant experience and strong relationship management skills.

Qualifications

• 2+ years' experience in Key Account Management, Business Consulting, E-commerce, or Project Management.
• Strong negotiation and relationship management skills.
• Experience with data analysis and business storytelling.

Responsibilities

• Analyze performance data to provide actionable recommendations.
• Be the main contact for vendors, fostering long-term partnerships.
• Optimize supply chain for improved stock availability and efficiency.
• Coordinate vendor marketing campaigns for Amazon events.

Skills

Negotiation

Relationship Management

Data Analysis

Problem Solving

Project Management

Job description

Location: Cape Town, Western Cape, South Africa

Company: Amazon Commercial Services (South Africa) (Pty) Ltd

Employment Type: Full-time

Seniority Level: Associate-to-mid

About the Role

As a Key Account Manager (Associate Vendor Specialist), you’ll act as a strategic consultant to Amazon's vendor partners. You’ll help them grow their business using data analytics, advertising insights, and e-commerce best practices across operations, marketing, and supply chain. This is a hybrid role involving consulting, project management, account strategy, and category growth.

• Analyze performance data to offer tailored, actionable recommendations to vendors on how to grow their Amazon business (e.g., using promotions, fixing catalog quality, increasing availability).
• Relationship Management:
• Be the key point of contact for your vendors, focusing on trust, long-term partnerships, and proactive guidance.
• Supply Chain Optimization:
• Improve stock availability, lead time management, and operational efficiency for vendors.
• Marketing & Advertising Support:
• Plan and manage vendor campaigns around Amazon events (e.g., Prime Day), plus coordinate with Amazon Advertising teams to boost conversion and traffic.
• Catalog & Discoverability Expansion:
• Launch new products, manage catalog health, improve visibility and enhance customer journey with quality data.
• Problem Solving & Project Management:
• Identify growth blockers and launch cross-functional initiatives to fix them. Own a vendor-focused or Amazon-wide project end-to-end.
• Collaborate with internal Amazon teams and contribute to broader e-commerce initiatives in South Africa.

Basic Qualifications

• 2+ years’ experience in one or more of:
• Key Account Management / Client Success
• Business Consulting / Strategy
• E-commerce / Buying / Category Management
• Marketing or Financial Analysis
• Project/Program Management

Preferred Qualifications

• Strong negotiation and relationship management skills
• Comfort with ambiguity and entrepreneurial environments
• Experience in data analysis and business storytelling
• Proven record of owning and driving projects to completion
• Passion for e-commerce, digital retail, or vendor enablement

Supply Chain Manager, Sub Same Day Delivery