Key Account Manager

XM; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dynamic Partner Relations Manager to cultivate and maintain strong relationships with partners. In this role, you will strategize to enhance partnerships that improve product offerings and market presence. You will develop retention strategies, act as the primary contact for partners, and analyze their behavior to uncover upselling opportunities. This position offers an intellectually stimulating environment with continuous personal development and international training opportunities. If you are passionate about building relationships and driving success, this role is perfect for you.

Benefits

Attractive remuneration package

Performance-related rewards

Intellectually stimulating work environment

Continuous personal development

International training opportunities

Qualifications

• Degree in business-related field is essential.
• Strong interpersonal and communication skills are required.

Responsibilities

• Develop and implement Partner retention strategies to enhance loyalty.
• Act as the main contact for Partners, fostering strong relationships.

Skills

Interpersonal Skills

Communication Skills

Target-oriented

Resourcefulness

Autonomy

Education

Degree in Business-related Field

Job description

The Role:

We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.

Key Responsibilities:

1. Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value.
2. Act as the main contact for Partners, fostering strong relationships through personalised support.
3. Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly.
4. Analyse Partners’ behaviour to uncover opportunities for upselling and customisation of products and services.
5. Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners.
6. Communicate ideas and suggestions for platform improvements to the Business Development teams.
7. Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts.
8. Undertake any other relevant task as assigned.

Main requirements:

1. Degree in a business-related field.
2. Ability to build and maintain excellent business relationships.
3. Strong interpersonal and communication skills.
4. Target-oriented and resourceful.
5. Ability to work autonomously and under pressure.

Benefit from:

1. Attractive remuneration package plus performance related reward.
2. Intellectually stimulating work environment.
3. Continuous personal development and international training opportunities.

All applications will be treated with strict confidentiality!