Key Account Manager

XM; Wes-Kaap; On-site; ZAR 300,000 - 600,000; Full time

Job summary

A leading company in South Africa seeks a passionate and energetic Partner Relations Manager to enhance relationships with partners and implement retention strategies. The role offers an intellectually stimulating work environment, attractive remuneration, and opportunities for continuous personal development.

Benefits

Attractive remuneration package plus performance related reward

Intellectually stimulating work environment

Continuous personal development and international training opportunities

Qualifications

• Degree in a business-related field.
• Ability to build and maintain excellent business relationships.
• Strong interpersonal and communication skills.

Responsibilities

• Develop and implement Partner retention strategies.
• Monitor Partner satisfaction and gather feedback.
• Communicate ideas for platform improvements to development teams.

Skills

Interpersonal skills

Communication skills

Target-oriented

Resourcefulness

Education

Degree in a business-related field

Job description

The Role:

We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.

Key Responsibilities:

• Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
• Act as the main contact for Partners, fostering strong relationships through personalised support
• Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
• Analyse Partners’ behaviour to uncover opportunities for upselling and customisation of products and services
• Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
• Communicate ideas and suggestions for platform improvements to the Business Development teams
• Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
• Undertake any other relevant task as assigned

Main requirements:

• Degree in a business-related field
• Ability to build and maintain excellent business relationships
• Strong interpersonal and communication skills
• Target-oriented and resourceful
• Ability to work autonomously and under pressure

Benefit from:

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!