Key Account Manager

Watershed Consulting; Pinetown; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the industrial sector is seeking a Key Account Manager in Pinetown. The role involves driving business development, managing key relationships, and delivering expert chemical solutions. Ideal candidates will have substantial sales experience and a proven track record in account management. Benefits include a competitive salary, commission, and additional advantages like a company vehicle, medical aid, and pension.

Benefits

Company Vehicle

Medical Aid

Pension

13th Cheque

Qualifications

• At least 5 years' sales experience in related fields.
• Proven experience managing key accounts worth R12–R14 million per annum.
• Valid driver’s license and willingness to travel.

Responsibilities

• Achieve and exceed monthly and annual sales targets.
• Build and maintain strong relationships with existing and potential clients.
• Provide expert guidance on chemical applications.

Skills

Sales

Business Development

Client Relationship Management

Communication

Negotiation

Attention to Detail

Problem Solving

Technical Aptitude

Education

Tertiary qualification in Sales, Marketing, or Technical Field

Tools

CRM systems (e.g., Salesforce)

Job description

Location : Pinetown, Durban

Package : R 30 ,000 / month (Negotiable) + Commission (Up to R16,000 / month)

Benefits : Company Vehicle, Medical Aid, Pension, 13th Cheque

About the Role

We are looking for a driven and technically skilled Key Account Manager to spearhead the growth of our industrial product portfolio. The ideal candidate will be responsible for developing new business, nurturing key client relationships, and delivering expert solutions for chemical applications across materials such as wood, plastic, paper, cartons, and boards.

Key Responsibilities

1. Sales & Business Development

Achieve and exceed monthly and annual sales targets

Develop and execute strategies to grow market share

Identify and pursue new opportunities in the industrial sector

Follow up on sales leads within 24 hours

2. Client Relationship Management

Build and maintain strong relationships with existing and potential clients

Deliver high-quality customer service and product training

Understand and meet customer needs with tailored chemical solutions

3. Technical Advisory & Product Knowledge

Provide expert guidance on chemical applications based on specific materials

Keep abreast of industry trends and competitor products

4. Account Management & Admin

Oversee accurate stock management and order processing

Support debt collection and resolve client issues professionally

Maintain accurate records and reporting

5. Operations & Compliance

Collaborate with internal teams for smooth delivery and logistics

Represent the company at trade shows, events, and promotions

Ensure compliance with all internal policies and safety regulations

Qualifications & Experience

Minimum Requirements :

Tertiary qualification in Sales, Marketing, or Technical Field – Advantageous

At least 5 years' sales experience in plastics, paper & packaging, chemicals, or a related field

Proven experience managing key accounts worth R12–R14 million per annum

Strong business development and closing skills

Additional Advantages :

Knowledge of water-based, solvent, and chemicals

Experience with CRM systems (e.g., Salesforce)

Excellent interpersonal and relationship-building skills

Strong communication, negotiation, and problem-solving abilities

Highly organized with strong attention to detail

Results-driven, proactive, and self-motivated

Effective complaint resolution and client service mindset

Technical aptitude for understanding product applications

Other Requirements

Valid driver’s license

Willingness to travel regionally

Available for occasional weekend work (e.g., trade shows)

• Skillset Required : Proactive, Marketing, Logistics, Self-motivated, Relationship-building Skill, Relationship Management, Attention To Detail, Customer Service, Salesforce, Stock Management, Compliance, Strong Communication, Excel, Business Development, Account Management, Product Knowledge, Trends, Strong Attention, Closing Skill

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Key Account Manager • Pinetown, KwaZulu Natal, South Africa