Key Account Manager

Dr Reddy's Laboratories Limited; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A major pharmaceutical company in Johannesburg is seeking a dynamic Key Account Manager to drive strategic growth. The role involves developing key account strategies, managing relationships with wholesalers and other key stakeholders, and supporting sales initiatives. Candidates should have strong analytical skills, ideally with a Bachelor's Degree or MBA. This position offers an opportunity to impact sales performance in the South African market.

Qualifications

• Strong analytical and execution capabilities required.
• Experience in key account management preferred.
• Proven track record of achieving sales targets.

Responsibilities

• Achieve company sales targets for wholesaler key accounts.
• Develop and implement key account management strategy.
• Engage with target clients and maintain strong relationships.

Skills

Analytical skills

Relationship-building

Sales strategy development

Market research and analytics

Education

Bachelor's Degree

MBA

Job description

Job Description

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

Responsibilities

1. Sales Performance & Strategy
2. Achieve company sales targets for wholesaler key accounts.
3. Develop and implement a comprehensive key account management strategy tailored to the South African market.
4. Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.

Inventory & Procurement Management

1. Ensure optimal stock levels across wholesaler channels to prevent stockouts.
2. Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.

Stakeholder Engagement & Relationship Management

1. Lead regular executive-level meetings to align on landing estimates and strategic priorities.
2. Build and maintain strong relationships with wholesalers, pharmacy groups, and key stakeholders.
3. Engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.

Customer Service & Support

1. Address customer queries promptly, providing exceptional support.
2. Maintain a comprehensive database of targeted clients with insights and analytics.

Sales & Marketing Alignment

1. Align sales activities with marketing objectives through collaboration.
2. Support promotional initiatives such as conferences and events.

Field Engagement & Team Collaboration

1. Collaborate with Regional Sales Managers and Representatives to drive sales in line with strategies.
2. Spend time in the field to support sales teams and strengthen relationships.

Reporting & Strategic Input

1. Liaise with sales and product managers to identify opportunities.
2. Implement action plans aligned with company strategies.

Qualifications

Bachelor’s Degree and/or MBA preferred.