Key Account Manager

tesa; Johannesburg; On-site; ZAR 30,000 - 70,000; Full time

Job summary

An innovative company is seeking a dynamic Key Account Manager to enhance customer relationships and drive sales growth. In this pivotal role, you'll leverage your technical expertise to understand customer needs and deliver tailored solutions, ensuring satisfaction and loyalty. Your ability to analyze market trends and competitive landscapes will be crucial as you define strategies that align with business objectives. Join a forward-thinking team that values collaboration and creativity, and make a significant impact in a fast-paced environment. If you're passionate about sales and technology, this opportunity is perfect for you.

Qualifications

• 5+ years of industrial sales experience in a technical role.
• Strong ability to communicate complex technical concepts.

Responsibilities

• Develop and implement sales strategies to meet targets.
• Act as the primary contact for customers, providing technical support.

Skills

Technical Aptitude

Communication Skills

Problem-Solving Skills

Sales Strategy Development

CRM Systems Proficiency

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Job description

About The Role

We are seeking a talented Key Account Manager to join our dynamic sales team.

The Key Account Manager will play a crucial role in driving business growth by providing technical expertise and support to our customers.

The ideal candidate will have a strong technical background combined with excellent communication and interpersonal skills.

What you will do :

1. Gain a deep understanding of the customers' business, industry, goals, and challenges.
2. Use this understanding to anticipate customer needs and provide solutions that align with their objectives.
3. Define and implement sales strategies for accounts, plans, and forecasts to meet sales targets (sales & margin).
4. Conduct competitive analysis to understand market trends, identify opportunities, and differentiate our products.
5. Drive sales growth by identifying opportunities and achieving sales targets, contributing to the overall growth and success of the company.
6. Stay abreast of industry trends, emerging technologies, and the competitive landscape to maintain a deep understanding of our products and market positioning.
7. Serve as the primary point of contact for customers, providing technical support and resolving any issues that arise.
8. Track key account metrics, sales performance, and market trends.
9. Prepare regular reports and presentations for management summarizing account activities, sales results, and opportunities for growth.

What you will need

• Bachelor's degree in Engineering or related field
• A proven industrial sales experience of minimum 5 years within the industry
• Strong technical aptitude with the ability to quickly grasp complex technical concepts and effectively communicate them to customers
• Dynamic, mature, self-motivated, and capable of making a difference
• Excellent presentation, communication, and interpersonal skills, with the ability to build rapport and establish trust with customers
• Demonstrated problem-solving skills and ability to think creatively to address customer challenges
• Experience working with CRM systems and proficiency in Microsoft Office
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Willingness to travel as needed to meet with customers and support sales activities
• Located in Cape Town or willing to relocate

What you can expect

At tesa, we create adhesive solutions that improve the work, products, and lives of our customers.

How we do it?

At tesa, we dare to create!

We team up, challenge ourselves, and set the pace.

But we don't just do that somehow.

We act responsibly and always focus on our customers.

Only then can we achieve our goals and continuously improve our results.

We are an Equal Opportunity Employer and value diversity for our long-term success.

We reject all forms of discrimination.

All qualified applicants will be considered regardless of origin, background, personal preferences, or beliefs.

By applying, you consent to the use of your resume for future opportunities within tesa.

For more about us, visit our corporate webpage and social media.

Apply now. Feel free to send your CVs via

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Key Account Manager • Johannesburg, Gauteng