Key Account Manager

CIRO Full Service Beverage Co.; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading coffee emporium in South Africa is looking for a Key Accounts Manager to drive growth and manage national accounts. This role involves developing sales strategies, leading teams, and fostering strong customer relationships to achieve financial and volume targets.

Qualifications

• Minimum 5 years in foodservice sales.
• Experience in beverage solutions and specialty coffee.

Responsibilities

• Lead regional sales teams to achieve financial results.
• Meet volume targets and maintain promotional strategies.
• Monitor coffee volumes and implement retention strategies.

Skills

Sales

Negotiation

Report Analysis

Communication

Education

Matric/Grade 12

Business-related qualification

Tools

MS Office

Job description

Job Opportunity: Key Accounts Manager at CIRO

The Coffee Importers and Roasters Organisation (CIRO) is a leading coffee emporium offering services in sourcing, roasting, blending, packaging, training, equipment, technical support, distribution, and market analysis. As the largest manufacturer of pure coffee in South Africa, CIRO is renowned for quality, innovation, and value.

We are seeking a Key Accounts Manager based in Bryanston. The role involves growing value, volume, and profit for national accounts by developing and executing sales strategies, leading customer teams, and fostering customer-centric relationships.

Reporting Line: Sales Executive

Key Responsibilities:

1. Achieve Financial Results: Lead regional sales teams to identify new opportunities, drive growth, manage customer contracts, review pricing, and build strong relationships for mutual benefit.
2. Volume Growth & New Business: Meet volume targets across channels, maintain promotional strategies, and forecast for equipment and products.
3. Sales Productivity: Develop channel plans, conduct quarterly reviews, and manage POS placement to enhance brand awareness.
4. Customer Retention: Monitor coffee volumes, identify low-performing areas, and implement retention strategies.

Qualifications & Experience:

• Matric/Grade 12 and business-related qualification
• Minimum 5 years in foodservice sales

Required Knowledge & Skills:

• Advanced sales, negotiation, and report analysis skills
• Proficiency in MS Office and sales systems
• Expertise in beverage solutions and specialty coffee, especially in Out of Home markets

Core Competencies:

• Effective communication, attention to detail, data interpretation, organization, and analytical thinking