Key Account Manager

Xylem Inc.; Gauteng; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A global water solutions company is seeking a Key Account Manager to drive growth and manage key client relationships in Gauteng. This role requires significant sales experience, business acumen, and the ability to manage a distributor network. Strong leadership and technical sales skills are essential, with a focus on expanding market share and maintaining high-level relationships with key clients.

Qualifications

• 5-10 years of regional sales experience in a similar industry.
• At least 3 years in middle management with technical or commercial experience in B2B and B2C sales.
• Experience in the pump industry preferred.

Responsibilities

• Establish and lead strategic business development initiatives.
• Expand relationships with existing customers.
• Manage the sales team to achieve targets.

Skills

Business acumen

Presentation skills

Negotiation skills

Networking skills

Education

Degree in Sales or equivalent

Postgraduate qualification advantageous

Job description

Xylem is a Fortune global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.

As a leading water technology company with 23,000 employees operating in over 100 countries, Xylem is at the forefront of addressing the world's most critical water challenges.

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Account Manager Role

The KAM will serve as the primary point of contact for key clients, ensuring their needs are met while identifying opportunities for growth and collaboration.

The purpose of this position is to build strong, sincere relationships within our customer and distribution network, and to offer sound sales & technical assistance to distributors and end users within the region.

The Key Account Manager will lead and manage key account activities within the region to grow market share for Xylem and execute local strategies while navigating the market landscape.

Legal knowledge of foreign currencies, tariffs, and trading regulations is essential.

Responsibilities

• Establish and lead strategic business development initiatives to drive long-term growth and profitability in the region.
• Ensure proper application of Group rules (Ethics & Compliance, Legal, SOA, DOA, ESH, etc.).
• Lead and manage the distributor network.
• Expand relationships with existing customers by offering comprehensive solutions.
• Recruit and open new distributors and service partners.
• Develop relationships with contractors or end users (key accounts) for direct sales.
• Maintain high-level relationships with influential key players.
• Provide technical advice and support for complex applications.
• Manage the sales team to achieve targets.
• Develop and execute Commercial Action Plans.
• Update and follow up on business opportunities using CRM tools.
• Report on regional sales, forecasts, and market intelligence.

Requirements

• Degree or equivalent in Sales; postgraduate qualification advantageous.
• 5-10 years of regional sales experience in a similar industry.
• At least 3 years in middle management with technical and/or commercial experience in B2B and B2C sales.
• Experience in the pump industry preferred.
• Proven ability to meet or exceed sales targets.
• Strong business acumen, presentation, negotiation, and networking skills.
• Valid driver's license and ability to travel.

Skills and Competencies

• Highly organized and flexible.
• Self-motivated with conflict management skills.
• Results-driven with strategic agility.
• Decisive and customer-focused.

Join the global Xylem team to be part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact utilities, industrial sectors, residential, and commercial buildings, with a focus on smart metering, network technologies, and analytics.

Partner with us in creating a world where water challenges are met with ingenuity and dedication, fostering inclusion and belonging to drive innovation and global competitiveness.

Our Talent Community is a great way to stay connected and learn more about our culture initiatives and career opportunities. Tell us about yourself to help recruiters find opportunities aligned with your skills and interests.

Join our Talent Community Today!

Discover the impact you can make by helping to optimize water access and quality, and promote responsible consumption worldwide.

Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities globally by engaging stakeholders and educating about water issues.

Learn more about working at Xylem

Inclusion and Belonging are fundamental to our approach in enabling customers to tackle global water challenges. Learn more about our commitment to these values.